What are the responsibilities and job description for the Security Program Manager position at Control Risks?
Control Risks is hiring for a Security Program Manager to support the maturation and development of our client’s Security Operations Center. This position will support our client as they look to grow and further develop their SOC. The successful candidate will have experience developing SOPs and standards of excellence for an SOC program, while also managing the day to day operations of a large SOC team.
- Oversee the Client’s Security Operations Center (SOC) program, ensuring that monitoring, escalation and response capabilities are consistently maintained and aligned with real-time threats and incidents that may impact operations or personnel on a regional or site-specific basis.
- Partner with leadership to address security requirements and concerns. Ensure operational support for security officers and consistent and reliable security oversight for all locations.
- Work closely with security stakeholders to understand the current state of the SOC, and build an understanding of where the program can improve, including staffing and technology needs as well as what processes and/or capabilities need to be developed to achieve those goals.
- Develop and implement security or investigation programs related to personnel and assets for a geographic region.
- Integrate police and security support capabilities into a SOC environment that proactively monitors for risk across the organization, triages incoming requests for service to mitigate immediate needs, and engages with the correct Texas Health police and/or security team to protect people and property.
- Establish relationships with local public service dispatch agencies to coordinate response to emergencies.
- Utilize state and federal law enforcement databases as needed.
- Manage senior-level client interaction.
- Establish internal liaisons both at headquarters and operational locations who can help foster timely and efficient exchange of risk-related information.
- Establish and maintain cooperative working relationships with intelligence and law enforcement agencies and industry-related counterparts involved in the collection, evaluation and distribution of security information.
- Identify negative trends evident through the analysis of security incidents and suspicious activity logs and advise management of suggested responses.
- Strengthen internal processes to minimize risk.
- Prepare and effectively conduct presentations that influence decisions, behaviors and outcomes.
