Area Manager - Southern California

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CPSG brings a personal approach to business. Our employees - whether they work in one of our branches across the country or in our corporate office - are dedicated to serving our customers and supplier partners. We are looking for self-motivated individuals who can work independently but also enjoy working on a team. Passion, leadership, initiative, problem solving and professionalism are all supplementary factors to your success in these fast paced, dynamic positions.

This is a management role within the CPSG Branch function. A successful incumbent is expected to (i) Establish and maintain effective relationships with customers in order to ensure highest level of customer service and identify selling opportunities; build and maintain deep knowledge of regional marketplace and market participants; interpret and apply CPSG strategy accordingly; direct selling activities of branch personnel to align with regional and national strategy, and (ii) Responsible for developing and improving the capabilities of Branch Managers and other key regional positions; ensure branch managers are equipped with the necessary knowledge, skills, abilities, and resources in order to meet branch objectives. Requires 7 years experience in a high volume warehouse environment or similar industry; 5 years of customer account management or equivalent sales experience; experience managing budgets and/or costs of business unit; prior experience with an ERP or similar business software; 3 years experience growing a market; prior people management experience and a minimum of a Bachelor's degree or equivalent experience.

Associate Manager, Area Branch Management Overview:

• Establish and maintain effective relationships with customers in order to ensure highest level of customer service and identify selling opportunities; build and maintain deep knowledge of regional marketplace and market participants; interpret and apply CPSG strategy accordingly; direct selling activities of branch personnel to align with regional and national strategy

• Responsible for developing and improving the capabilities of Branch Managers and other key regional positions; ensure branch managers are equipped with the necessary knowledge, skills, abilities, and resources in order to meet branch objectives

• Support region’s P&L and financial goals through regular monitoring of adherence to budget, and achievement of goals and objectives; collaborates with other Regional Managers to incorporate best practices; ensure that Branch managers are aware of performance trends and are working toward achieving branch objectives, goals and budgetary metrics

• Manage all branch related capacity constrains including but not limited to people, space, and equipment to ensure customer demand is met while consider future labor and capital planning

• Collaborate with Executive management to develop Regional sales and operational strategy, and annual budget with the intention of expanding region’s market share through regular business development efforts

• Provide customer resolution and troubleshooting for the most complex business issues in order to support businesses within the region

• Drive transformation by implementing tools which will maximize employee engagement while dramatically improving customer experience

• Mentor branch management on use systemic identification of root cause of process deviations to ensure highest level of customer satisfaction

• Uphold and enforce safety standards, policies, practices, visual aids, and procedures across all branches in the region to ensure the safety of all employees, customers and supplier partners

• Accomplish and report overall Continuous Improvement activities within your facility to ensure that annual budget goals are met

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams

• Protect CPSG’s reputation by keeping information confidential

• Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies

• Contribute to the team effort by accomplishing related results and participating on projects as needed

Associate Manager, Area Branch Management Qualifications:

• Bachelor’s degree or equivalent experience

• 7 years experience in a high volume warehouse environment or similar industry; 5 years of customer account management or equivalent sales experience; experience managing budgets and/or costs of business unit; prior experience with an ERP or similar business software; 3 years experience growing a market; prior people management experience

• Proficiency in Microsoft Office Suite

• Ability to travel up to 25% within Region; valid driver's license Strong Analytical Skills

The pay range/rate of pay for this position is $86,100.00 - $140,250.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.  In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).  This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

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We offer a full complement of employee benefits including: health, dental, and vision insurance, HSA/FSA, long-term and short-term disability, company paid life insurance, wellness incentives, 401k, and vacation/PTO. To learn more about our culture, watch this three-minute video to learn more: https://youtu.be/PSHci9refuo

Controlled Products Systems Group, a subsidiary of Chamberlain Group company, wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers via email or phone or other methods.

Salary : $86,100 - $140,250