Integration Services Manager

About Contruent 

Contruent is redefining how project-intensive industries gain control and predictability in their capital projects. Our platform delivers a unified view of project budgeting and controls, empowering teams to actively manage projects with unparalleled accuracy and efficiency. By connecting core project control users and light users alike, we simplify complex workflows, drive collaboration, and unlock actionable insights.

At Contruent, we are elevating our brand positioning to focus not just on what our platform does, but on what our customers achieve: faster decisions, greater visibility, and more predictable project outcomes.

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Integration Services Manager

This critical role is focused on ensuring the successful integration of our SaaS solutions with customers' existing systems, including ERP platforms and other third-party tools. You will oversee the implementation of our APIs, connectors, and ETL solutions, ensuring seamless data integration and exceptional customer outcomes.

Key Responsibilities:

Integration Strategy & Planning:

•           Develop and maintain integration best practices, standards, and frameworks to support seamless deployments.

•           Collaborate with product and engineering teams to align on integration strategies and roadmap enhancements.

Partner Strategy, Development and Management:

•           Develop and maintain a network of 3rd partners and /or independent contractors that can provide expertise and augment internal services teams during integration engagements

Implementation Support:

•           Lead the services team in implementing APIs, connectors, and ETL solutions to integrate the company's software with third-party systems.

•           Provide technical guidance to ensure integrations are robust, secure, and scalable.

•           Troubleshoot and resolve complex integration issues during the implementation process.

Team Enablement:

•           Train and mentor the services team to build expertise in deploying APIs, connectors, and other integration tools.

•           Create detailed documentation, playbooks, and training materials to standardize integration practices.

Customer Engagement:

•           Work directly with customers to understand their integration needs and tailor solutions to their environments.

•           Act as the primary escalation point for high-priority integration challenges, ensuring timely resolution.

Cross-Functional Collaboration:

•           Partner with product and sales teams to represent customer integration requirements.

•           Collaborate with customer success teams to ensure post-implementation support and continued satisfaction.

Continuous Improvement:

•           Monitor integration performance metrics and customer feedback to identify areas for improvement.

•           Stay updated on emerging technologies, integration tools, and trends to enhance the company’s capabilities.

Qualifications:

•           Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related; advanced degree preferred.

•           7 years of experience in integration management, technical consulting, or similar roles within the SaaS industry.

•           Strong knowledge of APIs (REST, SOAP, etc.), ETL processes, and integration platforms.

•           Experience integrating SaaS solutions with ERP systems (e.g., SAP, Oracle) and other enterprise software.

•           Proven ability to lead and mentor technical teams.

•           Exceptional problem-solving skills and ability to work in a fast-paced, dynamic environment.

•           Excellent communication skills, with the ability to convey technical concepts to both

technical and non-technical audiences.

Preferred Skills:

•           Familiarity with modern integration tools such as Workato.

•           Knowledge of cloud architectures (AWS) and microservices.

•           Certification in integration platforms or methodologies

•           Travel at 25- 50%

Why Join Us?

At Contruent, you will have the opportunity to shape the future of Product Marketing in a fast-growing company. You will own a high-impact role where your work directly influences our brand positioning, sales success, and customer experience. Join us as we help companies drive predictability, collaboration, and control in their largest capital projects.

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Location: Flexible / Remote 

Type: Full-time

Salary : $160,000 - $180,000