Director, Community Channel Sales (Community Billers / Distributors)

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as a Director, Community Channel Sales, and you’ll do the same.

ABOUT THE ROLE:

The Director, Community Channel Sales (Community Billers / Distributors) focuses on DME Billers, Distributors, and Post-Acute Corporate Accounts and is a management role leading a team of Corporate Account Managers (CAMs) selling to DMEs, Distributors, and Post-Acute corporate accounts. The CAMs are responsible for delivering and managing the relationships, contracts, pricing, product education, service platforms, clinical programs, and more within all assigned accounts. Additionally, this role will manage the Sr Corporate Account Manager with responsibility for all company sales in Puerto Rico.

Duties & Responsibilities:

• National scope of geography for Regional DMEs/Distributors and Post-Acute accounts; including Puerto Rico
• Managing, leading, and coaching a team (6) of Corporate Account Managers with focus on sales growth, profit margin maximization, and account management best practices
• Cross functional collaboration with finance and pricing teams for analysis, P&L modeling, offer development, and proposals.
• Demonstrate expert level of knowledge of medical device manufacturing industry and the various intricacies of contracting, chargebacks, pricing, new product launches, and more.
• Demonstrate expert level of knowledge of the entire Ostomy and Wound Therapeutics product categories (along with a working knowledge of other business unit product lines) including competitive products.
• Prove expert level of knowledge of the DME Billers/Distributors business model including reimbursement, referral base intelligence (i.e., acute, home health and long-term care), distributor relationships, and the retailer landscape.
  
  
  

ABOUT YOU:

Education/Experience Required:

• Bachelor's degree (B.S./B. A.) from a four-year college or university.
• At least 10 years of medical sales experience is required (preferably within the DME and reimbursement market), along with cross-functional experience in working with teams and/or leading and supporting product categories like Ostomy Care and Advanced Wound Care.
• At least 5 years of working directly for a medical device manufacturer required.
• At least 3 years of management and people leadership experience preferred.
• Leadership and management experience preferred.
• Candidates must have experience calling on and selling in the DME Biller segment.
• Candidate must have experience with financial modeling, negotiating, and executing on contracts, as well as engaging high-level executives to deliver win-win results for the organization and customer.
• Understand distributor and DME sales models; to include reimbursement and payor schemes, financial needs, and overall operating environment.
• Knowledge and understanding of the Ostomy and Wound Therapeutics marketplace, as it relates to DME Billers, Distributors, and Post-Acute segments.
• Demonstrated organization and time management skills
  
  
  

Competencies:

• high level of business acumen and the quantitative/analytical capacity to understand complex sales processes.
• Strong presentation and an outstanding track record of leading others, influencing decisions and making a positive impact
• Strong communication and interpersonal skills are essential
• Enthusiasm and an ability to learn and retain information
• Ability to multi-task in a fast-paced environment
• Exceptional organizational skills
• Strong work ethic with track record of perseverance of success
• A positive attitude and an ability to represent ConvaTec with professionalism
• Exhibits Convatec’ s Values & Behaviors
• Energy, initiative, and results orientation are required.
• Collaborative work style, one that solicits ideas and shares information to develop creative solutions and winning strategies across the sales organization.
• Resourcefulness and creativity, with excellent time management and organizational skills.
• Intermediate to Advanced proficiency in Microsoft Office, including standard business software and the Internet.
  
  
  

Travel Requirements

• Travel is required for this position and equates to approximately 30-40% of the individual’s time. Persons applying for this position should reside in a geography that the position is supporting (national in scope).
  
  
  

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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