What are the responsibilities and job description for the District Clinical Educator – Eastern Massachusetts position at ConvenientMD?
At ConvenientMD, we're on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
The Opportunity
We are seeking a District Clinical Educator to lead and enhance the education and development of clinical team members across our twelve clinics within our Eastern Massachusetts district. This role ensures new team members are well-trained, adhere to standards, and are equipped to provide exceptional patient care. You will lead workshops, orientation & role specific trainings while developing & maintaining the preceptors & clinic performance within the Eastern Massachusetts district.
Your Impact
Training and Education:
- Oversee onboarding and ongoing training for non-provider clinical staff.
- Develop and deliver programs on topics such as emergency care, IV/phlebotomy, occupational health, and Basic Life Support.
- Provide training for new hires and existing team members, focusing on patient care and safety standards.
- Support preceptor development through workshops and standardized tools.
Collaboration and Improvement:
- Work with leadership to assess training needs and improve team efficiency.
- Act as a consultant to Practice Managers and preceptors to enhance education strategies.
- Contribute to the creation and enhancement of training materials and programs.
Monitoring and Compliance:
- Conduct audits to evaluate progress and identify areas for improvement.
- Ensure clinical staff meet regulatory and safety requirements through continuing education.
- Track and address outstanding education requirements across the district.
Performance and Feedback:
- Lead new hire orientations and provide input on district-wide initiatives.
- Maintain strong preceptor evaluation scores and positive feedback from new hires.
- Achieve district audit scores of 85% or higher with effective education delivery.
Hands-On Involvement:
- Maintain clinical skills with a monthly clinic shift.
- Regularly update and create educational resources to align with current needs.
Who You Are
- Experience: 2–4 years of clinical experience, preferably in an urgent care or similar healthcare setting.
- Communication Skills: Strong ability to communicate effectively with leadership and address workflow issues proactively.
- Leadership Abilities: Comfortable hosting orientation, preceptor workshops and certification training sessions.
- Certifications: BLS, COC, BAT, EPW certifications. IV/Phlebotomy competence is required.
- Technical Skills: Proficiency in Microsoft Office applications, including outlook, Adobe, Excel, and Word.
- Flexibility: Willingness to travel to clinic sites in Eastern Massachusetts regularly, as well as New Hampshire, and Maine if needed for training within the first six months.
- Patient Care Expertise: Comfort working with patients in emergent situations.
- Preferred Qualifications:
- RN licensure preferred, but we also welcome applications from RTs or MAs.
- Experience as a current preceptor is a plus.
Why ConvenientMD?
- Collaborative team environment that encourages professional growth
- Urgent care services at no cost to our team members and their families
- Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
- 401k match after one year of service
- Access to our primary care (depending on location)
- Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
- Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.
