What are the responsibilities and job description for the Front Desk Receptionist position at Conventions & More?
Overview
We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent customer support skills, a professional demeanor, and the ability to manage multiple tasks efficiently. This role is crucial in ensuring smooth operations at the front desk while providing exceptional service to everyone who enters our facility.
Responsibilities
- Manage incoming calls using phone systems, directing them to the appropriate personnel.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Perform administrative tasks such as scheduling appointments, managing calendars, and typing correspondence.
- Utilize computer systems for data entry and record keeping, ensuring accuracy in all documentation.
- Assist with office management duties as needed, supporting various departments within the organization.
- Uphold phone etiquette standards while communicating with clients and colleagues.
Experience
- Proven experience in a receptionist or administrative role is preferred.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Proficiency in using computer systems and office software; familiarity with office management tools is a plus.
- Excellent personal assistant skills, including attention to detail and proactive problem-solving abilities.
- Demonstrated computer literacy with the capability to learn new software quickly.
Join our team as a Front Desk Receptionist where you can make a significant impact through your exceptional service and organizational skills!
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: 32 – 40 per week
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Work Location: In person
Salary : $15