What are the responsibilities and job description for the Retention Specialist position at Conver & Winchell Insurance?
Benefits:
About the Role:
We are seeking a Retention Specialist to join our team at Conver & Winchell Insurance in Billings, MT. This role will be responsible for maintaining and growing our client base, ensuring high levels of customer satisfaction, and contributing to the overall success of the company.
Responsibilities:
Conver & Winchell Insurance has been a trusted provider of insurance services in Billings, MT for over 20 years. Our commitment to personalized service and comprehensive coverage has earned us a loyal customer base and a great reputation in the industry. We offer a supportive and collaborative work environment where employees are valued and have opportunities for growth.
- Paid time off
- Profit sharing
- Training & development
About the Role:
We are seeking a Retention Specialist to join our team at Conver & Winchell Insurance in Billings, MT. This role will be responsible for maintaining and growing our client base, ensuring high levels of customer satisfaction, and contributing to the overall success of the company.
Responsibilities:
- Develop and implement strategies to retain and grow our client base
- Build and maintain strong, long-lasting customer relationships
- Identify and address client needs to ensure customer satisfaction
- 2 years of experience in a customer-facing personal lines insurance role
- Excellent communication and negotiation skills
- Proven ability to manage multiple accounts while paying strict attention to detail
- MT Property & Casualty Insurance license required
Conver & Winchell Insurance has been a trusted provider of insurance services in Billings, MT for over 20 years. Our commitment to personalized service and comprehensive coverage has earned us a loyal customer base and a great reputation in the industry. We offer a supportive and collaborative work environment where employees are valued and have opportunities for growth.
