What are the responsibilities and job description for the VA Patient Services Specialist position at Converge Medical Technology?
Exciting VA Patient Services Specialist Opportunity! Are you ready to take your career to the next level? At Converge Medical Technology, we provide game-changing technology with empowering personalized patient services as part of our supervised physical therapy program. The VA Patient Services Specialist is responsible claims processing for the day-to-day operations of patient account verification, authorization, billing and follow up for the VA line of business.
Key Responsibilities :
- Responsible for the DME business aspects of arranging care regarding Veteran's Administration patients.
- Insurance verification, coverage limits and identifying and qualifying medical documentation requirements as applicable.
- Manage incoming referrals and maintain track of all inquiries and responses provided.
- Utilize Salesforce to conduct day-to-day business responsibilities according to standard operating procedures.
- Responsible for incoming and outgoing, high volume telephone calls acting as liaison for insurance companies and sales reps to process prior authorizations, appeals and updates.
- Provide efficient, accurate and timely updates to sales reps and instruct on payer coverage criteria.
- Research required information using available resources to complete referral submissions and updates.
- Identify and escalate priority issues to Intake Manager for timely completion of referrals.
- Abide by all HIPAA, Confidentiality and Privacy laws
- Other duties as assigned by the Manager as applicable.
Qualifications :
Location : In Person in Austin, TX
Pay Range : $22- $24 / hr
Salary : $22 - $24
