Loss Mitigation Specialist

**Schedule is M-TH: 11a-7p, FR: 8a-5p, and 1 half-Saturday a month.**

The Loss Mitigation Specialist serves as the Single Point of Contact (SPOC) for a portfolio of non-performing assets, negotiating and completing loss mitigation alternatives to minimize foreclosure losses. This role handles specialty functions, including liquidation outcomes, bankruptcy cases, and high-value customers.

Key Responsibilities:

• Manage a portfolio of 90 day delinquent mortgages, ensuring compliance with investor and legal guidelines.
• Contact customers, attorneys, and realtors to discuss loss mitigation options, including loan modifications, short sales, and deeds in lieu.
• Analyze financial situations and recommend appropriate loss mitigation solutions.
• Conduct light skip tracing and review title searches for potential issues.
• Meet monthly performance goals and maintain compliance with company policies.

Qualifications:

• High school diploma or GED required; associate’s degree preferred.
• 2-4 years of related experience, preferably with GSE loss mitigation (FHLMC/FNMA).
• Strong communication, multitasking, and problem-solving skills.
• Proficiency in Microsoft Office; experience with MSP, Black Knight/LPS, and Sagent preferred.

This is an in-office position with no remote work option.