What are the responsibilities and job description for the System Administrator onsite position at Convergint Federal Solutions?
Job Description
The role of a successful Systems Administrator I with Lenel S2 experience is responsible for the installation, maintenance, troubleshooting, and support of security systems including access control, video surveillance, and intrusion detection systems. This role requires a proactive individual with strong technical skills, exceptional customer service abilities, and the capacity to manage multiple tasks in a dynamic work environment.
Value and Beliefs of this Role :
The person in this role must provide world-class service to customers, colleagues, and communities. It requires a person of integrity, self-accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily. In this role we want you to grow with us and deliver results as an exceptional Systems Administrator. This job requires a person who remains professional, organized, detail and task oriented, as well as precise, thorough, and collaborative.
Key Responsibilities :
- Install, configure, and maintain various security systems including but not limited to access control, video surveillance, and intrusion detection systems.
- Perform system upgrades and modifications to meet client requirements and adhere to industry standards.
- Work collaboratively with project teams to ensure the successful implementation and integration of security solutions.
- Promptly identify and resolve technical issues to maintain system functionality.
- Conduct diagnostic tests and use troubleshooting tools to analyze system performance and determine solutions.
- Provide both remote and on-site support to address client concerns efficiently.
- Engage directly with clients to understand their needs and respond to inquiries.
- Offer training and guidance to clients on system operation and maintenance.
- Foster positive client relationships through effective communication and problem resolution.
- Maintain accurate and up-to-date documentation of all service activities, including service reports, equipment inventory, and configuration changes.
- Collaborate with the technical support team to contribute to knowledge bases and share best practices.
- Ensure that all installations and services meet company and industry standards.
- Conduct regular quality checks and participate in quality improvement initiatives.
- Other duties assigned within reason of current role previously specified.
- 100% onsite
Qualifications : Qualifications
Additional Information
Salary Range : $95k-$125k
Requirements :
Additional Information
The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.
Convergint Federal Solutions is an Equal Opportunity Employer who is committed to workforce diversity. Minorities / Females / Disabled / Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.
All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an interview.
Convergint Federal Solutions is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Convergint Technologies offers many job opportunities outside of the U.S. which can be found through our employment website at uscareers.convergint.com / careers.
EOE / M / F / V / D
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
Convergint will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $95,000 - $125,000
