What are the responsibilities and job description for the Care Navigator position at Conway Medical Center?
Additionally, the Care Navigator will be responsible for the administrative and operational tasks associated with generating referrals, completing and approving applications and ensuring compliance with federal and state regulations and Welvista policies. The XX will analyze and report data needed to evaluate Welvista's outcomes assessment practices and procedures. Report regional statistics and performance measurements on deadlines. The Care Navigator will provide direct training and education and healthcare providers and must comply with all HIPAA and safety policies, procedures, and regulations. If Welvista is unavailable or not appropriate for patients, the Care Navigator will use all means necessary including but not limited to online pharmaceutical assistance programs, co-pay cards, etc.
Education:
- Bachelor’s degree in Social work (BSW) OR
- License Practical Nurse(LPN)
Experience:
- Minimum of two years of case management experience required.
- Previous case management experience in health care setting/hospital preferred.
Licensure/Certification/Registration:
- Current South Carolina (or compact state) licensure as LPN (SCLLR) in good standing required or License as a Social Worker (LSW) by South Carolina Department of Labor, Licensing and Regulation required.
Special Skills:
- Ability to work effectively and collaboratively with nursing colleagues, physicians, department heads, and member of executive leadership.
- Exemplary core customer service skills strongly required.
- Strong organizational skills required.
- Strong PC skills required.
- Strong verbal and written communication skills required.
- Ability to consistently exercise independent judgment required.