What are the responsibilities and job description for the Part time Medical & Dental Receptionist position at COOK AREA HEALTH SERVICES INC?
We are currently seeking a part-time Medical & Dental Receptionist at our Tower clinic to represent the clinic in a positive and professional manner to all of our patients and visitors. In this position, you'll enjoy working with a positive and energetic team of providers to provide quality and efficient patient care. The Medical & Dental Receptionist will provide assistance to patients through scheduling and registration as well as assisting with general questions and concerns prior to their appointment. The schedule for this position is Monday-Wednesday, 8am-5pm
Part time Benefits:
- 7 Annual Vacation Days
- 7 Annual Sick Days
- 7 Annual Holidays paid at 5 hours per day
- 15 Annual Personal Hours
- Health Insurance options through Medica with HSA
- Dependent Care Flex Spending Account
- 403(b) Retirement Plan options through American Funds
- Employee Assistance Program
Medical & Dental Receptionist Responsibilities:
- Answer all phones calls and transfer inquiries to appropriate staff when necessary
- Schedule, cancel and register patient appointments both over the phone and in person
- Prepare for patients' appointments by placing reminder calls and compiling charts with required information
- Verify patient demographic and insurance information before appointment to ensure billing accuracy
- Accept, post, record, and maintain patient payments
- Send eligibility notices to applicable patients regarding income based programs such as SAGE and Sliding Fee Scale
- Assist nursing staff with medical records functions such as sending and receiving patient health information; and scanning documents into the EMR and EDR systems
- Send out dental release of information requests for patient records
- Organize, order and maintain office supplies
Medical & Dental Receptionist Qualifications:
- Dependable, organized, detail oriented and professional
- Excellent written and verbal communication skills
- Team Centered Approach
- Customer care focus
- Basic knowledge of medical and dental terminology
- Experience in a direct customer support role
- Ability to multitask
- High school diploma required
