INTERPRETER - ENGLISH/SPANISH - EVENINGS

LOCATION: JOHN H. STROGER, JR. HOSPITAL

DEPARTMENT: INTERPRETER SERVICES

SHIFT: 3:00 P.M. TO 11:00 P.M.

Under the supervision of the Director of Language Services, provides interpretation services to staff, patients and visitors at the Cook County Health (CCH). Provides sight translations of written documents that may not be available in the patient's primary language. Assists in dispatching calls to other interpreter staff. Logs and reports daily and weekly interpretation requests and encounters. Prepare and submit reports regarding complaints and/or cases that require special attention and/or follow-up. Participates in orientation and training of new volunteer interpreters. Travels to other CCH facilities to provide interpreter services as required.

Typical Duties

• Provides interpretation services to CCH patients, staff and visitors, including information for patient admission, discharges, registration, and clinic appointments.
• Provides sight translations of written documents that may not be available in the patient's primary language
• Periodically translates into written format non-technical instructions, patient related information and simple medical forms.
• Assists in dispatching calls to other interpreter staff, as required.
• Utilizes Over the Phone Interpretation (OPI) system for languages other than Spanish, Polish and Cantonese/Mandarin.
• Responsible for logging and reporting daily and weekly interpretation requests and encounters for Monthly Statistical Report.
• Prepares and submits reports regarding complaints, and/or cases that may require special attention and/or follow-up.
• Participates in orientation and training of new volunteer interpreters.
• Travels to other CCH facilities to provide interpreter services, as required.
• Other duties as assigned or required.

Minimum Qualifications

• High School Diploma or GED equivalent is required (Must provide proof at time of interview)
• Successful completion of 40 hours or more of medical interpreting course is required (Must provide proof of completion of program at time of interview) OR Certificate of completion from a medical interpreting program aligned with the National Council on Interpreting in Health Care (NCIHC) Standards of Practice is required (Proof of certificate will be required at the time of interview)
• One (1) year of experience providing interpretation services in a health care setting is required
• Ability to read, write and speak English and Spanish fluently is required

Preferred Qualifications

• Two (2) years of experience in providing interpretation services in a health care setting is preferred
• One (1) year of experience in translation of forms is preferred

Knowledge, Skills, Abilities and Other Characteristics

• Ability to get along with others.
• Good organizational skills.
• Demonstrate good-judgment.
• Good written and oral communication skill.

  VETERAN PREFERENCE

  PLEASE READ

  
  

  When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

  
  

  To take advantage of this preference a Veteran must:

  • Meet the minimum qualifications for the position.
  • Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
  • Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

  OR

  A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

  If items are not attached, you will not be eligible for Veteran Preference

  
  

  VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.

  MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

BENEFITS PACKAGE

Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
100% Tuition Reimbursement for nursing-related programs

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

• Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

• Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

• CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER