Senior Manager, Training

Overview

The Senior Manager, Training at Cook Medical will provide innovative training programs that match the goals of clinical, sales and commercial education aligning with the Division’s product portfolio to help our customers provide best patient outcomes. 

Responsibilities

• Work closely with leaders within the Division, company function and operational units to implement and ensure accuracy of content and consistency in global training priorities, processes, and structure

• Collaborate with Medical Education to ensure alignment with priorities

• Support the structure for internal education and professional development within the Division to allow for global direction and alignment across programs, while accommodating for local and regional regulations and needs

• Assure that internal and external regulatory requirements are met through definition of efficient and effective processes for governance of content and recordsd of training.  Furthermore assure that auditable records are kept to demonstrate compliance of these processes.

• Consistently collaborate with Division leadership to establish, measure, and meet business plan goals for each specialty

• Collaborate to continuously evaluate and improve the strategy for training programs by monitoring metrics and listening to feedback from customers and employees. Take action and resolve issues and gaps quickly and effectively

• Provide training support for product launches

• Provide annual activity/budget projections

• Manage calendar of educational events to ensure structure and alignment with Division goals

• Develop, implement, and maintain policies, procedures, criteria and qualifications for attendees, trainers, and programs

• Provide ongoing coaching, mentoring, and feedback, both formally through the performance management process and informally through daily discussions and interactions, while recognizing employees for their contributions

• Ensure that roles and responsibilities, performance expectations, and requirements are developed, clearly documented, and communicated to each employee. Cultivate a safe, secure, and supportive environment where employees can thrive and morale is maintained

• Responsible for performance and wage reviews for team members

• Meet deadlines and ensure employees complete administrative tasks such as expenses, training, reporting, policy acknowledgements, submission of performance reviews, etc. in a timely manner

• Must work and interact effectively and professionally with and for others throughout various levels of the global organization

• Identify and develop current and future leadership team

• Maintain our culture, values and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior

Qualifications

Required Experience:• Bachelor's degree in related field and/or equivalent relevant experience

• At least 10 years relevant experience (may include training, sales, clinical, etc)

Preferred Qualifications:• Prior experience managing others• Demonstrate strong strategic business skills• Demonstrate strong leadership skills• Extensive experience in a clinical or sales training environment• Knowledge in adult learning theories including assessments and competency based trainings• Model the company standards that others are expected to follow• Demonstrate positive and constructive behaviors that drive team cooperation in achieving market objectives• Must have effective oral and written communication skills• Excellent problem-solving skills• Ability to work in collaborative and independent work situations and environments with minimal supervision

Physical Requirements:• Ability to travel domestic, international and weekends as needed up to 75%• Work under general office environmental conditions

Other Requirements: • Employee signs a non-competition and confidentiality agreements in relation to his/her employment with Cook. Employee acts in compliance with company policies including but not limited to, the Cook Employee Manual, Cook Code of Conduct, Cook Electronic Information Policy, Product Complaints, Privacy regulations and Cook Policy & Guidance On Interaction with Healthcare Professionals.