What are the responsibilities and job description for the Business Systems Analyst -Local to Richmond, Virginia Candidates ONLY!!! position at Cook Systems?
Analyzes business analysis artifacts to develop and maintain business requirements and collaborate with IT development team to ensure systems are in alignment. Write stories for consumption by Scrum team.
- Maintains the OEBS product backlog to ensure a continual flow of tasks to the development team.
- Coordinates project tasks with stakeholders, team members, and other internal or external stakeholders.
- Creates test plans and test scripts, conducts user acceptance testing, documents test results, and works with information technology staff to correct identified problems.
- Develops end-user training materials and conducts training.
- Provide application(s) support to agency users. Troubleshoots data entry / application errors, isolates problems from symptoms, determines solution or alternatives, develops and implements a resolution.
- Uses data extraction tools to gather and provide data to internal and external agency data partners based on requested criteria.
- Identifies data quality issues. Identifies root causes and develops action plan(s) to make improvements. Provides end-user support such as responding to user questions, reporting system deficiencies, and working with technical staff to resolve problems.
- Addresses outstanding service requests timely and accurately.
- Monitors HR Help issues daily and provides expeditious resolutions.
- Assist with reviewing data clean-up and digital scanning work product.
- Other duties as assigned. Local to Richmond, Virginia Candidates ONLY!!!
