What are the responsibilities and job description for the Retail Store Manager position at Cookie Society Southlake LLC?
Cookie Society is seeking a results-driven Retail Store Manager for our new Mansfield location, with potential for growth to our upcoming new site. This pivotal role demands a dynamic individual who can oversee all aspects of store operations, ensuring exceptional customer satisfaction, meeting sales targets, and maintaining profitability while effectively managing staff.
Description
We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
Candidates will have the most success if they have a background in food or retail management. Store manager responsibilities may include supervising assistant store managers. Great candidates will possess great problem solving skills and a positive and optimistic attitude.
Store Manager responsibilities are:
- Ensuring that a high level of customer service is being offered
- Ensuring compliance procedures are being followed
- Reporting on goods trending, customer needs, budget and profit
- Implementing effective strategies
- Advising subordinates of any updates/ procedures
- Handling customer issues
Store Manager requirements are:
- Previous experience in management required. 1 year minimum.
- Valid Food managers Certificate will be required.
- Demonstrated leadership skills including effectively directing and motivating a team.
- Participate in operation activities in a fast paced, high- volume restaurant.
- Assist in training of new hires; act as a role model for the team.
- Strong work ethic and attitude, with the motivation to achieve excellent results
- Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment.
- Conduct inventory of cookies on display and maintain a proper level of product availability.
- Use proper credit card, and cash handling procedures including counting money, cash drops, deposits, and any other monetary duties.
- Excellent communication skills; written and oral
Physical Requirements
- Must be able to occasionally lift and carry up to 50 lbs (flour and sugar are heavy!)
- Ability to stand, squat, bend, twist, reach, walk, or lean for entirety of shift
- Occasional stooping, lifting, pushing, pulling, kneeling, etc. up to 50 lbs
- Ability to occasionally bend, twist, reach, and lift items up to 50 lbs
- Repetitive motion of the wrists/arms
- Ability to take visual and audible cues and maneuver quickly in a small space with hot oven.
Salary
$42,000 - $47,000 per year
Salary : $42,000 - $47,000