What are the responsibilities and job description for the Front Desk Receptionist position at Cool Air Refrigeration?
## Job Summary
We are seeking an HVAC Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support.
## Duties
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls in a polite and efficient manner
- Provide information to callers or visitors inquiring about the company
- Assist with administrative tasks such as filing, proofreading, and data entry
- Manage the front desk area and ensure cleanliness and organization
- Support other departments with various tasks as needed
## Requirements
- Proven experience in customer service or a related role
- Proficiency in Quickbooks Online
- Excellent communication skills, both written and verbal
- Strong organizational skills with the ability to multitask
- Knowledge of office management procedures
- Fluency in Spanish is a plus
- Familiarity with phone etiquette and customer support practices
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Anaheim, CA 92801 (Required)
Ability to Relocate:
- Anaheim, CA 92801: Relocate before starting work (Required)
Work Location: In person
Salary : $20