What are the responsibilities and job description for the Business Analyst - Local to Wisconsin Candidates only position at COOLSOFT?
Job Details
Will support operational work on day-to-day tasks, as well as supporting the implementation of SNOW (Software Asset Management Tool).
2-5 years of experience is required in the following areas:
1) Inventory Management: Proven experience tracking and managing software and hardware assets.
2) Proficiency in IT Asset Management (ITAM) Software: Experience with tools like ServiceNow, Snow, or SAM tools.
3) Software License Management: Experience working with software licensing agreements and compliance.
4) Vendor Management: Experience working with software vendors, negotiating contracts and purchasing.
5) Customer Service: Proven experience in a customer service role.
Nice to have skills:
1.) Certifications: ITIL, CSAM, IAITAM, or other relevant certifications.
2.) Knowledge of ITIL Framework: Familiarity with IT Infrastructure Library (ITIL) principles.
3.) Experience Purchasing Role(s): Experience in a purchasing or finance role as related to procurements.
