What are the responsibilities and job description for the General Manager - Tampa position at CoolToday?
Overview
Get the BEST from TODAY by working for the BEST in the industry!
Cool Today is currently seeking a General Manager to join our team of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. In this highly visible leadership role, we will look to you to proactively plan and problem solve, be a transparent decision maker, collaborate with both internal and external stakeholders, be the visionary for growth, all while holding others accountable for their actions, decisions, and results.
Cool Today installs and services air conditioning & heating, indoor air quality, plumbing, and electrical products that make life more comfortable, healthier, and more convenient. Our associates are proud to work for a locally owned and operated company with a heritage of proven reliability and performance for over 50 years.
To maintain our high standards, we require an exceptional group of people who have the desire to contribute the sum of their talents and abilities and who seek out opportunities to advance their expertise. As an employer, Cool Today supports our team members’ career goals, embraces new ideas, rewards success, and opens career paths as far reaching as your talent and motivation take you.
What’s In It for Me?
- Market Value Compensation at $125,000-$150,000 annually
- Annualized Bonus Plan
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EAP, Legal Services and Identity Theft
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
Responsibilities
What Will I Do?
- Be a driver of business growth in an accelerated time period
- Provide excellent leadership to teams and individual employees
- Lead, coach, mentor, train, and manage 3-5 managers
- Empower others to do what it takes to provide unparalleled customer service to mitigate customer complaints
- Develop and implement processes and structure to achieve profit and growth goals, and manages expenditures operational excellence
- Manage revenue through analyzing profitability and finding ways to improve inefficiencies
- Provide outstanding organizational processes to ensure efficient planning of material distribution and labor forecasting to exceed customer satisfaction while ensuring a positive financial performance
- Be the liaison across support teams, procurement, field teams, sales, and technical services to ensure best practices are always utilized
- Ensure accurate inventory controls are in place for fleet, parts and materials to reduce discrepancies
- Diplomatically and collaboratively work with vendors, government entities, community leaders and other 3rd party partners
- Execute the business plan, implement new strategies, and document processes
- Create and hold others accountable to the achievement of KPI’s
- Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1’s
Qualifications
Do I Have What it Takes?
- 10 years management experience
- 5 years overseeing day-to-day operations of a Home Services (HVAC, Electrical and Plumbing) Business Unit
- Track record of year over year business growth
- Proven success implementing and attaining KPI’s
- Profit and Loss experience
- Experience in a customer-facing role
- Experience working for a small to medium-sized company
- Train, coach, and mentor company leaders
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
Salary : $125,000 - $150,000
