What are the responsibilities and job description for the CSR / Dispatcher position at Coomes Air Conditioning & Heating?
Coomes Air Conditioning & Heating is calling all customer service professionals who are interested in a full-time CSR / Dispatcher job in the Midlothian, TX area to apply to join our amazing HVAC office team!
WHY YOU SHOULD JOIN OUR TEAM
We are an established HVAC company that invests in our team and offers real opportunities for career growth. We offer our CSR / Dispatcher a competitive pay of $13-$18 depending on experience and a schedule of Monday Friday with some weekends. Our team also enjoys great benefits, including medical insurance, company-matched 401(k) program, training and promotion opportunities, paid time off and holidays, and long-term career path potential. We also make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading about this customer service / dispatch position!
ABOUT COOMES AIR CONDITIONING & HEATING
Our small family-owned company has been providing stellar service to our South DFW customers while servicing, maintaining, and replacing both residential and light commercial HVAC systems. We are a company that prides itself on customer service, receiving a 4.95 out of 5 star rating for customer satisfaction! Coomes Air Conditioning & Heating is all about creating comfortable spaces for our customers, and walking them through every step of the way. We believe that air conditioning is not merely a business, an industry, or a means of livelihood--it is a calling!
We only employ craftsmen who are not only highly skilled and technically qualified, but are also a pleasure to have in your home. Each technician is instilled with a sense of pride in the company and they act in a professional and polite manner. Our techs are positive, upbeat, and team-oriented! We believe in personal responsibility, which includes acting as a good steward of the environment, performing our duties safely and soberly, and delivering an honest and fair day's work for a fair day's pay. We hang our hat on our dedication to continuing education, improving our skills, and attaining the highest possible certifications in our chosen profession. Finally, we understand that a healthy work/life balance is key, so we keep our techs feeling accomplished and able to juggle the demands of the job and the responsibilities at home!
ARE YOU A GOOD FIT?
We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, please consider applying for this CSR / Dispatcher position today!
WHAT WE NEED FROM YOU
As a CSR / Dispatcher for us, you are the voice of our company! You get to provide superb customer service to our clients and help keep our office running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to answer phones, schedule and confirm appointments, and dispatch technicians. There will always be a variety of office tasks that you can help with, including keeping the office clean and organized. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!
- 2 years in dispatching for a service company (HVAC a plus)
- Familiar with Microsoft Office
Apply today!
Location: 76065
Salary : $13 - $18
