What are the responsibilities and job description for the Customer Success Intern (Cryo Digital Services) position at Cooper Companies?
Job Description
The intern will be reporting to the Director of Customer Success and working across Cryo-Digital Service platforms (Embryo Options and RI Witness). Embryo Options is a SaaS application designed to improve cryo billing collection rates and disposition management of gametes and embryos.
RI Witness is an electronic witnessing system that uses RFID to monitor and record all activity in the IVF laboratory. It helps avoid mismatches, improve efficiency, and provides quality control and traceability for fertility clinics. With this internship in our Customer Success team, it is the intention that Cooper Surgical can offer better support to patients and providers.
Essential Functions
The intern will be aiding with the development on the following tasks / projects :
- Assisting with tasks related to creating the onboarding process for RI Witness including :
Assisting with platform configuration
Responsibilities
Knowledge, Skills and Abilities
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
