Demo

Director of Operations

Cooper Connect
New York, NY Full Time
POSTED ON 4/24/2025
AVAILABLE BEFORE 5/21/2025

Job Description

Job Description

Company : Chick-fil-A 98th & Columbus

  • Owner / Operator Malcolm is a Brooklyn native.
  • After a career with Enterprise, he set his sights on becoming a business owner and making an impact in the community he grew up in by becoming a Chick-fil-A restaurant Operator
  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  • Chick-fil-A is on Forbes Lists for : Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000 winners in 2024

Value and Appreciate Employees

  • Health Insurance
  • Paid Vacation
  • Tuition Discounts at Over 100 Colleges
  • Never work on Sundays
  • Excellent Career Advancement Opportunities
  • Overtime Available
  • Opportunity

    We are looking for an enthusiastic Director of Operations to join our team at Chick-fil-A . This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

    Your Impact

  • Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
  • Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations
  • Managing a team of 100 , creating an inspiring vision, coaching and holding people accountable to high standards
  • Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  • Maintaining a work environment that ensures and promotes food & team safety
  • Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
  • Background Profile

  • Chick-fil-A Experience preferred
  • Bachelor's Degree
  • Hospitality experience
  • Proven track record of developing others
  • Passion for Chick-fil-A's values
  • Apply now and you will be contacted ASAP .

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