What are the responsibilities and job description for the Account Manager position at Cooper Standard?
Job Description : Position Summary : This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned industrial / non-transportation customers and markets. Contributes to developing, maintaining, and establishing the customer relationship. Responsible for achieving established priorities and departmental goals.Primary Responsibilities : Participate in the development of and execute strategic plan for the customer and / or product to achieve profitable growth targets within the region and globallyPrepare and lead the new business strategy and drive cross functional team to complete critical success factors to achieve assigned net new business goalsContribute to management of customer business plan or productivity programs internally and externallyWork with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and / or productMaintains part pricing matrix, closure of all open financial / economic issuesTrack and monitor progression on raw material pricing and other economic agreementsLead and develop cross-functional customer relationships with all disciplinesDevelop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)Develop and lead price negotiations with the customer ensuring consistency at the customer levelSupport and mentor Account Managers and Sales AnalystsUnderstands and properly utilizes internal systems and proceduresMay, on occasion, be required to perform duties other than those specified in this descriptionEducation and Qualifications : Bachelor's Degree in business administration or engineering requiredTen years or more of experience working with industrial / non-transportation customers and demonstrated ability to be autonomous in customer management and coach others towards achieving goalsUnderstanding of manufacturing and assembly environmentsTechnical knowledge to discuss product capabilities in detail with all customer functionsAbility to articulate complex ideas and communicate effectively with customers and cross-functional teamsAbility to make decisions on customer requests varying from program support to profit margin, which affects long term profitabilityStrong verbal and written communication skills with exceptional negotiating abilitiesProject management skills are desired with excellent ability to prioritize, multitask and organizeAbility to articulate complex business case proposals to internal and external management and influence decision makingStrong, polished presentation and negotiation skillsProficient in Microsoft OfficeWillingness and ability to travel, as necessaryWork Environment / Work Conditions : Professional Office EnvironmentMust wear proper personal protection equipment while on manufacturing floorTravel to manufacturing facilities or customer locations when requiredEquipment used requires proper training on the potential for and avoidance of injuryPosition Type : RegularAdditional Locations : Additional Information : Cooper Standard is proud of its diverse workforce and committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status, or any other characteristic protected by applicable law. We are dedicated to creating an environment at work that not only values diversity but also encourages inclusion and a sense of belonging. We firmly believe that a diverse workplace fosters an environment where our employees can flourish and provide superior service to our customers. Because we recognize and value the range of ways in which people acquire experiences, whether personal, professional, or via education or volunteerism, we invite interested applicants to evaluate the key duties and requirements and apply for any opportunities that fit your experience and qualifications. Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act, as well as certain state and / or local laws. If you believe you require such assistance to complete our online application or to participate in an interview, you (or someone on your behalf) may request assistance by emailing recruitment@cooperstandard.com with a description of the accommodation you seek. Application materials submitted to this email address will not be considered.Remote Status : Hybrid
