What are the responsibilities and job description for the AMBULATORY CONCIERGE position at Cooper University Health Care?
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Greets, guides and manages patients and visitors throughout the campus.
Act as the primary contact for patients, visitors and staff.
Works closely with our courier services, security, staff and leadership within the building/campus.
Level one support and point person in partnership with our leadership, facilities and support services team for property issues.
Assist with customer service requests.
Maintains lobby area including and escalates issues accordingly.
Strong team player with solid organizational skills.
Exceptional service skills with excellent written and verbal communication skills.
Some sitting and standing. Approximately 75% standing or walking.
Performs other related assigned duties as needed.
Experience Required
One year experience of general office, healthcare and/or hospitality.
Must have basic computer knowledge and proficient in Microsoft Office Suite applications.
Excellent oral and written communications skills.
Education Requirements
High School Diploma/GED required. Bachelors Degree Preferred
Special Requirements
Attention to detail and strong organization skills
Exceptional service skills and ability to connect with people at all levels within the organization.
