What are the responsibilities and job description for the ER Registration Clerk position at Cooper University Health Care?
About Us:
Come and join the Cooper University Hospital Cape Regional team. We offer a compensation package that includes highly competitive pay, outstanding health benefits (medical, prescription, dental, vision, for you and your eligible dependents) company-paid life insurance, retirement benefits, paid time off, other voluntary benefits, tuition assistance, career advancement opportunities, and On-site Early Education Center (10% tuition employee discount.)
Summary:
Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collection and customer service) in the Emergency Department, which provides 24/7 service.
Responsibilities:
Some, but not all, of the responsibilities of this position include:
- Greets patients and directs patients to appropriate areas.
- Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments.
- Identifies and collects copays
- Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy.
- Processes placement of patients using bed availability, special requests and criteria for specialty areas.
- Answers phone, records messages, and performs related duties as directed.
Education/Requirements:
- High school graduate or equivalent.
- Previous data entry or typing experience with knowledge of basic office equipment is required. Computer experience preferred.
- Interpersonal skills must be well-developed.
- Must possess the initiative and the ability to set and achieve high standards of performance.
- Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment.
- Must exhibit good telephone and clerical skills and ability to communicate clearly and effectively, both orally and in writing.
- Ability to learn specific job duties and complete detailed work assignments in a timely fashion.
Physical Requirements:
- Must be able to work 13 hour shifts.
- Must have dexterity of hands and fingers in order to utilize tools, utensils, equipment, etc.
- Ability to maneuver comfortably in hospital areas.
- Ability to visually perceive depth, distance, quality of work, read material, view documents, etc.
- Ability to hear inquiries from patients, physicians, clients or staff.
