What are the responsibilities and job description for the Lead Patient Account Representative Follow-Up position at Cooper University Hospital?
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Insurance verification and patient communication regarding co-payment, deductible, etc. functions. Primary contact for assigned CBO Patient Account vendors. Provides excellent customer service.
Follow up and resolve active and bad debt account balances. Interfaces with all levels of Staff and Management. Analyzes accounts receivable, identifying issues/trends.
Experience Required
5 years billing/patient accounting experience. Proficient with Microsoft Office Suite (i.e. Excel, Word, PowerPoint).
Ability to analyze data. Ability to perform mathematical calculations. Knowledge of managed care insurances, ICD-9 and CPT coding. Ability to communicate effectively. Ability to work as a team player.
Education Requirements
High School Diploma or Equivalent required.
