What are the responsibilities and job description for the Quick Cafe Associate position at Cooperation Fund?
Description
As a Quick Cafe Associate, you'll be responsible for providing excellent customer service, serving food and beverages quickly and accurately, maintaining a clean and organized workspace, and operating the cash register.
Customer Service
It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.
ABG Core Values
As a Quick Cafe Associate, you'll be responsible for providing excellent customer service, serving food and beverages quickly and accurately, maintaining a clean and organized workspace, and operating the cash register.
Customer Service
- Greet customers warmly and efficiently.
- Take and process orders accurately and quickly.
- Answer customer questions about the menu and specials.
- Handle customer inquiries and complaints professionally.
- Ensure customer satisfaction with food and service.
- Prepare and serve food and beverages according to established recipes and standards.
- Maintain a clean and organized workspace.
- Ensure food and beverage items are fresh and properly stored.
- Operate the cash register accurately and efficiently.
- Handle credit card transactions.
- Balance the drawer at the end of the shift.
- Clean tables, counters, and other surfaces.
- Wipe down spills and clean up trash.
- Restock supplies as needed.
- Ensure the cafe is clean, safe, and welcoming for customers.
- Assist with other tasks as needed, such as stocking shelves, organizing inventory, or helping with special events.
- Follow all safety and hygiene procedures.
- Be familiar with and adhere to all company policies and procedures.
- Customer Service Skills: Friendly, approachable, and able to handle customer interactions effectively. Basic menu knowledge and a general knowledge of the Garden and restaurant
- Communication Skills: Able to clearly and concisely communicate with customers and coworkers. Positive interpersonal skills required
- Basic Math Skills: Able to accurately calculate change and perform basic math calculations.
- Physical Stamina: Able to stand for extended periods of time and move around quickly. Frequently lifts/carries up to 25 lbs.
- Multitasking Skills: Able to handle multiple tasks simultaneously in a fast-paced environment.
- Attention to Detail: Able to pay attention to detail and ensure accuracy in food and beverage orders
- Cleanliness and Hygiene: Able to maintain a clean and sanitary workspace.
- Teamwork: Able to work effectively as part of a team.
- Flexibility: Able to work a flexible schedule, including evenings, weekends, and holidays.
It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.
ABG Core Values
- Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind.
- Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden.
- Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone.
- Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication.
- Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard.
