What are the responsibilities and job description for the Chief Operating Officer position at Cooperative Production Inc?
CHIEF OPERATING OFFICERWe seek a full-time Chief Operating Officer to work with us to further our mission. The Chief Operating Officer (COO) is responsible for administering agency services, providing leadership in key management areas, and administering the day-to-day affairs of the corporation in the absence of the President & CEO. Duties shall conform to sound management practices and support community-based services for people with developmental disabilities.ESSENTIAL DUTIESADMINISTRATIONWork with the President & CEO to develop and maintain organizational management efficienciesWork with the President & CEO in a leadership capacity in the areas of policy development, strategic planning, public relations, and other management functionsWork with the Vice Presidents of Finance and Human Resources to integrate financial goals and human resource considerations into service delivery outcomes and philosophyAssume responsibility for managing the day-to-day affairs of the corporation, with the exception of binding the agency through contractual agreement in the absence of the President & CEOMeet with and work with the Board of DirectorsOversee facility maintenance operations and functionsSERVICESAssume responsibility for the administration of agency direct care services and supportsWork with the President & CEO in developing and managing new / expanded agency servicesWork with services management staff in developing and implementing plans for expansion and / or modification of existing servicesEnsure agency resources are allocated to effectively address consumer needs within budgetary parameters and in conformance with regulatory requirementsCoordinate licensing and certification requirements of agency servicesEnsure that service components follow all applicable agency and regulatory policies and proceduresEnsure effective communication and coordination of all service components throughout the organizationReview and monitor critical services issues, including related reports and other documentsServe as liaison with regulatory agencies, families, outside service providers, and other parties as needed, including but not limited to DDS, CARF, licensing, OPTUM, etc.Develop and implement internal program evaluation systems and proceduresMonitor admission and discharge processes and proceduresDevelop specific and scheduled feedback opportunities for staff, participants, and family members relative to service delivery and agency administrationWork with the Vice President of Human Resources in the areas of hiring practices, employee orientation, performance evaluations, training activities, and employee relationsKeep President & CEO abreast of regulatory, operational, and programmatic changes, developments, and issues as necessaryAssume advocacy role as necessary for legal, civil, and human rightsServe as a resource to staff and consumers in day-to-day program affairsMonitor the implementation of the agency’s mission, service goals, and program objectives across all service componentsEnsure the implementation of coordinated General Management, supervisor, clinical, and staff meetingsServe as HCSIS Administrator and Liaison for DDS contracting, including but not limited to timely completion of contracting, re-credentialing, and RFRAnnual Management report is completed to ensure all components are included to meet regulatory requirementsPROFESSIONAL DEVELOPMENT / STAFF SUPERVISIONMaintain personal and professional development in the field of developmental disabilities, keeping abreast of current trends and practicesSupervise and support the Directors of Day Services, Community Living, and Health Services, Clinical Services, and Facilities in administrating their responsibilities and duties; ensure the timely completion of performance evaluations for these staffEnsure service delivery management staff keeps abreast of trends, practices, and changes in their areas of responsibilityQUALIFICATIONSBachelor’s degree (Masters preferred)Five years of senior management experience in the field of developmental disabilities or related fieldDemonstrated history of management accomplishments in the areas of service delivery and administrationPossession of a valid driver’s license and an agreement to use one’s vehicle for business purposesAcceptable Criminal Offender Record Information (CORI) checkExperience : Operations management : 1 year (preferred)Ability to Relocate : North Dighton, MA 02764 : Relocate before starting work (required)Work Location : In-person / onsite#J-18808-Ljbffr
