Cooperstown - Event & Experiences Coordinator

Salary Range: 17 USD HOURLY

Overview:

As a successful Event and Experiences Coordinator, you will be responsible with assisting in the execution of all Special Events during tournament weeks to enhance the guest experience at Cooperstown All Star Village in Oneonta, NY. The ideal candidate will be passionate about sports, particularly baseball, and have experience in event planning, customer experience, and operations.

About Cooperstown All Star Village:

Cooperstown All Star Village is a state-of-the-art sports complex located in Oneonta, NY. Cooperstown All Star Village specializes in youth baseball tournaments that bring teammates, coaches, and families together through our Big-League Experiences. We are committed to maintaining the values and experience gained from playing the game, while making sure there's a whole lot of fun along the way. ?

Responsibilities:

• Assist the staff with the execution of youth baseball tournaments at a world-class facility.

• Assist staff with execution of Opening Day Ceremonies

• Assist staff with execution of special events throughout the tournament week

• Assist staff with execution of game presentation elements and in game promotions for Championship game

• Answer questions from coaches, parents, and players throughout the tournament season.

• Communicate any issues, updates, and logistics to other staff members.

• Assist customers at the Information Booth located in the middle of the complex.

• Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service.?

• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Cooperstown All Star Village brand, working with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants.

• Other duties as assigned

Qualifications:

• 1-2 Years of Event Operations and/or guest services experience

• Required to work flexible schedule on the needs of the business.?

• Ability to handle multiple tasks at one time.?

• Good verbal and communication skills.?

• Positive and effective leadership and customer service skills.?

• Ability to work in a team environment.?

• Strong work ethic and positive team attitude.?

• Reliable transportation.?

Required:

• Prior work experience in customer service/live event environment

• An outgoing/friendly personality with excellent communication skills, strong initiative, and high-energy.

• Strong detail-orientation, with ability to problem-solve.

• Good time-management skills.

• Work Schedule will vary; nights and weekends will be required based on business needs.

Working Conditions/Special Physical Requirements:

• Regular lifting of heavy items of 20 pounds or more.

• Exposure to extreme heat or cold.