What are the responsibilities and job description for the Cooperstown - Housekeeping Supervisor position at Cooperstown All Star Village?
Salary Range: 18.00 - 20.00 USD HOURLY
Overview:
The Housekeeping Supervisor is responsible for assisting the Executive Housekeeper in administering and coordinating housekeeping functions in accordance with all housekeeping procedures, standards, safety, security rules and regulations to ensure guest satisfaction.
Responsibilities:
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Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
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Inspect Room Attendants work performance within assigned section daily to ensure the standards and productivity levels are being met and maintained.
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Handle items for "Lost and Found" according to the standards.
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Monitor cleanliness and orderliness of Room Attendants cabinets, linen closets, closets, stairways and landings.
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Oversee the daily assignment of duties, ensuring Room Attendants carry a work assignment.
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Report all repairs and maintenance requests to the Executive Housekeeper. Follow through on each work order until completed.
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Assist with training of housekeeping staff.
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Ensure overall guest satisfaction.
Required Skills/Abilities:
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Previous supervisory responsibility preferred
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Detail-oriented and thorough.
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Ability to remain discreet and respect the privacy of guests.
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Ability to perform consistent work to the highest of standards.
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Ability to interact with guests in a pleasant, friendly way.
Education and Experience:
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High School diploma or equivalent required
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Ability to communicate in basic English preferred.
Physical Requirements:
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Prolonged periods standing and walking and frequently pulling, pushing, and bending.
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Must be able to lift up to 20 pounds at times.
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Willingness to work a rotation seven-day work cycle.
