Benefits and Leave Specialist I

Description

Benefits and Leave Specialist I
Human Resources
Rochester, New York [Remote in New York]
FULL-TIME, nonexempt: 35 hours
 

Coordinated Care Services Inc (CCSI) seeks a talented Benefits and Leave Specialist I to contribute their expertise in providing essential business services to our provider organizations and customers.  The Benefits and Leave Specialist I supports the administration of employee benefits programs, including health insurance, retirement plans, and other company-provided benefits. This role ensures accurate benefits enrollment, answers employee inquiries, and assists in the development and implementation of benefits policies and procedures.  

In this role, you will be 

Benefits Administration: 

• Serve as the primary point of contact for all employee and supervisor inquiries regarding benefits, leaves, and issue resolution. 
• Process benefits enrollments, terminations, and qualifying life events in HRIS systems, ensuring accuracy and compliance. 
• Coordinate with benefits vendors to resolve issues and ensure accurate eligibility information. 

Leave of Absences:

• Facilitates leave-of-absence       requests among staff, managers, and managing leave tracking spreadsheet,       running leave reports, and third-party leave-of-absence       administrator. Coordinates with       Payroll Specialist to ensure accurate timekeeping, leave tracking and       benefit reconciliation during and after leave.
• In partnership with our third-party Leave of Absence Administrator, coordinate the full cycle of various types of leaves, including but not limited to FMLA, ADA , PFL, and other state leaves.
• Provide LOA instructions to employees and maintain communication with employees during leave.
• Counsel employees regarding leave of absence, including explaining leave policies, and exercise judgement when to escalate complex leave cases to HR partners.
• Communicate leave status requests and determinations to managers and provide guidance to ensure compliance with federal and state leaves.

Employee Support: 

• Respond promptly and professionally to employee inquiries about benefits plans, eligibility, claims, and related issues. 
• Conduct Human Resources & Benefits Orientations for new hires and newly benefits-eligible staff in the absence of the Benefits and Wellness Program Manager. 
• Facilitate leave-of-absence requests among staff, managers, and third-party administrators, coordinating with Payroll for accurate timekeeping and leave tracking. 

Compliance and Documentation: 

• Maintain and update employee benefits records in compliance with company policies and legal regulations. 
• Interpret and ensure adherence to all state and federal regulations, including FMLA, NYS-STD, NYS-PFL, Workers' Compensation, and ADA as they relate to leaves of absence and disabilities. 
• Approve benefit enrollments and ensure compliance with COBRA, HIPAA, ERISA, and other relevant regulations.

Benefits Communication: 

• Assist in developing and distributing benefits communication materials, such as plan summaries, newsletters, and announcements. 
• Collaborate with the HR team to update and maintain benefits information on the company intranet and other platforms. 

• Participate in benefits-related projects, including annual open enrollment, benefits audits, and vendor evaluations. 
• Support the implementation of new benefits programs and initiatives. 

Performs other duties as assigned

Requirements

• Minimum of an associate degree in Human Resources, Business Administration, or related fieldwork experience, or equivalent education and a minimum of 2 years in a benefits administration work experience (see CCSI's equivalency chart) 
• Certification in CEBS, SHRM-CP, or PHR is preferred. 

Additional Requirements

• Satisfactory completion of all required background screenings.
• Valid NYS Driver’s License and acceptable driving record to travel for business. (CCSI does not accept conditional status driver’s licenses as acceptable to drive for business.)  
• Some travel is required for open enrollment and other benefit and Wellness@Work initiatives. Occasional meetings with staff or departments may also be necessary. 

We Are CCSI!

CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities. 

CCSI’s vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development. 

We Can Offer You 

• Market competitive compensation.
• An award-winning Wellness@Work and employee benefits program. 
• An organization that is committed to racial equity and anti-racist practices. 
• Continuous professional development opportunities.
• A voice in shaping CCSI’s ever-evolving diverse company culture. 

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary : $24 - $27