What are the responsibilities and job description for the Computer Support Specialist position at COP Construction LLC?
Company Overview
COP Construction LLC is a distinguished general contractor established in 1947, specializing in a variety of construction projects across Montana, Utah, Idaho, and Wyoming. Our commitment to safety, excellence, and integrity drives our operations as we collaborate with both public and private sector clients.
Summary
We are seeking a skilled Computer Specialist to join our team at COP Construction. This role is essential for maintaining our IT infrastructure and providing technical support to ensure seamless operations across our various project sites.
Responsibilities
- Provide IT support to staff across multiple locations, ensuring efficient operation of all computer systems.
- Manage and troubleshoot operating systems and software applications to resolve technical issues promptly.
- Administer directory for user account management, security protocols, and tracking of COP equipment.
- Utilize ServiceNow for tracking IT service requests and incidents effectively.
- Assist in the implementation of IT infrastructure projects to enhance operational capabilities.
- Collaborate with team members to improve IT processes and customer service standards.
- Maintain documentation related to IT systems and procedures for future reference.
Qualifications
- Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in IT support roles with a strong understanding of operating systems.
- Strong knowledge of computer hardware, software, and networking.
- Proficiency in Windows operating systems, including Office 365 and Sharepoint.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Customer-oriented with a focus on providing high-quality support.
- Relevant certifications (e.g., CompTIA A , Microsoft Certified Professional) are a plus.
- Experience with construction-specific software and applications is highly desirable.
- Willingness to travel to construction sites for on-site support
If you are ready to contribute your expertise in IT within a dynamic construction environment, we invite you to apply today and become part of the COP Construction family!
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $60,000 - $70,000
