What are the responsibilities and job description for the Group Facilitator position at Copa Health?
Description
Job Summary: The Group Facilitator is responsible for engaging directly with members in group settings, ranging from small (6 members) to large (12 members). Demonstrates and utilizes guiding communication to help the group strategically reach their established goals. The Group Facilitator supports individuals by facilitating connections, promoting treatment, and delivering an evidence-based curriculum tailored to the group’s need. The Group Facilitator also adheres to HIPAA and the ACA Code of Ethics.
Essential Job Duties:
Job Summary: The Group Facilitator is responsible for engaging directly with members in group settings, ranging from small (6 members) to large (12 members). Demonstrates and utilizes guiding communication to help the group strategically reach their established goals. The Group Facilitator supports individuals by facilitating connections, promoting treatment, and delivering an evidence-based curriculum tailored to the group’s need. The Group Facilitator also adheres to HIPAA and the ACA Code of Ethics.
Essential Job Duties:
- Lead members through group utilizing active listening skills demonstrated through verbal and non-verbal communication and acknowledgement.
- Utilize time management skills to prepare effectively for group sessions.
- Complete regular check-ins with teams to maintain clear communication on member participation or concerns.
- Track engagement levels, attendance, and feedback from members.
- Maintain clear and consistent communication with leadership regarding group progress and updates.
- Accurately document group activities, member participation, and sessions daily.
- Assist in setting up transportation or working with treatment team to ensure members will be present for the group.
- Maintain referral list and connect with members to discuss interests in group.
- Work closely with clinical teams to ensure groups align with each member's treatment plan.
- Develop and implement lesson plans in a group setting using evidence/curriculum-based approach.
- Complete weekly inventory checklist to ensure all supplies are available and well stocked
- Completes all clinical documentation in a timely manner in accordance with policies, procedures, and clinical protocols.
- Adherence to all agency policies, licensure, and training requirements.
- Must be at least 21 years old.
- High school diploma/GED and 1 year of relevant experience in a behavioral health setting required.
- Bachelor’s degree in a behavioral health field preferred.
- A minimum of one year experience in facilitating groups.
- Experience working with multicultural and low socio-economic populations.
- Must possess or be eligible to obtain a Level 1 Fingerprint Clearance Card through the Arizona Department of Public Safety.
- Must meet Copa’s authorized driver requirements, including a valid AZ driver’s license, a 39-month MVR, proof of insurance, and vehicle registration, if applicable.
- TB test clearance required upon hire.
- Bilingual (English/Spanish) preferred.
- Strong collaboration and teamwork skills.
- Adaptability in dynamic environments.
- Compassionate, empathetic, and sensitive to others' needs.
- Effective communication using person-centered, recovery-focused language.
- Demonstrated leadership and crisis de-escalation abilities.
- Proficient in typing and using computer software, including EHR/EMR systems and MS Office, with the ability to learn new tools as needed.
- Strict adherence to confidentiality and HIPAA regulations.
- Strong problem-solving skills and the ability to work effectively in both individual and team settings.
- Commitment to maintaining a clean, safe, and hazard-free work environment.
- Provides strength-based behavioral health services in alignment with company standards.
- Strong organizational and time management skills.
- Proficiency in tracking and reporting group data
