What are the responsibilities and job description for the People Operations Analyst (New Orleans, United States) position at Copado?
About Copado
Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000 of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.
The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.
Brief Summary Of Role
We are seeking a detail-oriented and analytical People Operations Analyst to support our People Operations team in optimizing processes, systems, and data management. This role will play a key part in ensuring operational efficiency, maintaining data integrity, and supporting global HR initiatives across the employee lifecycle. The ideal candidate is highly organized, tech-savvy, and passionate about leveraging data and process improvements to enhance the employee experience.
What You’ll Be Doing
HR Systems & Data Management
Be part of a dynamic team that values innovation and collaboration.
Work with cutting-edge technology in the Salesforce and DevOps ecosystems.
Engage in continuous professional development and certification opportunities.
Contribute to transformative projects that drive business success for our clients.
Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.
Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000 of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.
The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.
Brief Summary Of Role
We are seeking a detail-oriented and analytical People Operations Analyst to support our People Operations team in optimizing processes, systems, and data management. This role will play a key part in ensuring operational efficiency, maintaining data integrity, and supporting global HR initiatives across the employee lifecycle. The ideal candidate is highly organized, tech-savvy, and passionate about leveraging data and process improvements to enhance the employee experience.
What You’ll Be Doing
HR Systems & Data Management
- Maintain and optimize HR systems (Factorial, 15 Five and other platforms) to ensure accurate and efficient data processing.
- Manage employee data, ensuring accuracy, compliance, and security across all HR platforms.
- Support integrations between HR systems and other internal tools to streamline operations.
- Develop and maintain HR reports and dashboards related to headcount, turnover, compensation, and other key HR metrics.
- Analyze workforce trends and provide insights to support strategic decision-making.
- Assist in preparing reports for leadership and external stakeholders as needed.
- Identify and implement process improvements to enhance efficiency within the People Operations function.
- Support automation efforts and improve workflows across HR processes, including onboarding, offboarding, and compliance tracking.
- Ensure HR processes align with global compliance and best practices.
- Assist employees with HR-related inquiries, ensuring timely and accurate responses.
- Collaborate with HR Business Partners and other People Team members to enhance employee experience and engagement.
- Support the administration of HR policies and ensure alignment across regions.
- Maintain HR records, policies, and documentation to ensure compliance with regional labor laws and company standards.
- Assist in audits, risk assessments, and policy updates as needed.
- 4 years of experience in People Operations, HR Analytics, or HR Systems Administration in a fast-paced, global environment.
- Strong analytical skills with experience in HR data reporting and dashboard creation (e.g., Excel, Google Sheets, Power BI, or Tableau).
- Experience with HRIS platforms (Factorial preferred) and Applicant Tracking Systems (ATS).
- Understanding of HR processes, compliance, and best practices across different regions.
- Exceptional attention to detail, organization, and problem-solving skills.
- Strong communication and stakeholder management skills.
- Ability to work independently in a hybrid work environment.
- Experience with HR process automation and system integrations.
- Familiarity with SQL, Python, or other data analysis tools is a plus.
- Prior experience in tech, SaaS, or high-growth startup environments.
Be part of a dynamic team that values innovation and collaboration.
Work with cutting-edge technology in the Salesforce and DevOps ecosystems.
Engage in continuous professional development and certification opportunities.
Contribute to transformative projects that drive business success for our clients.
Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.
