What are the responsibilities and job description for the Traveling Field Service Engineer position at Copan Diagnostics, Inc?
Job Description
Job Description
Job Description
The Traveling Field Service Engineer is responsible for administering preventative maintenance (PM) and troubleshooting, calibrating and performing electrical safety tests (EST) on automated microbiology equipment in Atlanta, GA with limited travel to the rest of the United States to be expected. The ideal candidate is involved in all areas of microbiology equipment technology, including monitoring work order requests, completing repairs, new equipment inspections and installations, PM’s, EST, inventory management, and documenting all service activities.
Essential Job Functions
- Perform tasks associated with the installation, maintenance, repair, troubleshooting, and assembly of automated microbiology equipment involving basic knowledge and abilities associated with the electronics, robotics, and mechanical processes.
- Achieves performance measures associated with the maintenance of equipment, productivity, customer satisfaction, and other performance standards.
- Complete all necessary documentation of activities involving the servicing of equipment in accordance with the manufacturer requirements.
- Serves as a resource for the proper operation, and maintenance of equipment.
- Instructs instrument operators in proper equipment use.
- Adheres to the highest level of customer service, while managing customer requests with diplomacy.
- Willingness to travel 75%
Desired Skills and Experience
Physical Demands
Job Type : Full-time
Company Description
Be a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN’s collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab, and UTM, as well as Full Laboratory Automation. COPAN’s collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for the automatic segregation of bacterial cultures, followed by automated colony picking.
Company Description
Be a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN’s collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab, and UTM, as well as Full Laboratory Automation. COPAN’s collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for the automatic segregation of bacterial cultures, followed by automated colony picking.