Truck In A Box Office Manager

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

We are seeking a highly organized, metrics-driven Office Manager to support the Truck In A Box program. This role requires strong multitasking abilities, leadership skills, and attention to detail to assist the Program Manager in overseeing operations, managing staff, and ensuring efficiency within the department. The ideal candidate should have experience building and managing reports, tracking Key Performance Indicators (KPIs), and utilizing data to drive business decisions. Proficiency in Excel and reporting tools is essential.

Key Responsibilities

• Assist the Program Manager in overseeing daily operations.
• Manage a team of in-office and remote employees, ensuring productivity and efficiency.
• Track employee time and attendance, handle scheduling, and monitor daily productivity.
• Identify issues in existing processes and propose effective resolutions.
• Develop, track, and analyze key metrics and reports to improve performance and efficiency.
• Monitor team performance, provide coaching, and implement improvement plans as needed.
• Maintain professional relationships with external vendors and coordinate scheduling calls and meetings.
• Conduct daily, weekly, and monthly audits to ensure compliance and accuracy.
• Enforce company policies and procedures while ensuring adherence to business standards.
• Perform all job duties for supervised positions when necessary.
• Maintain confidentiality of sensitive information and documentation.
• Travel as needed to support program operations.
  
  

Required Skills & Experience

• 1 years of supervisory or equivalent experience in an office or operations setting.
• High School Diploma required; some college coursework or degree preferred.
• Experience in tracking KPIs and creating performance reports.
• Proficiency in Microsoft Excel and reporting tools.
• Basic knowledge of automotive tow trucks is highly desirable.
• Strong customer service skills with a professional attitude.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Strong leadership and training skills to direct and develop team members.
• Excellent written and verbal communication skills.
• Ability to delegate tasks, prioritize workload, and work both independently and within a team.
• Experience in coaching, mentoring, and training staff to enhance performance.
• Bilingual skills are a plus.
• Ability to work occasional overtime as needed.
  
  

This is a great opportunity for an experienced office manager who thrives in a data-driven environment and is passionate about optimizing workflows and leading teams effectively.

If you meet the qualifications and are ready to take on this role, we encourage you to apply!

• 401(k) and 401(k) Match
• Employee Stock Purchase Program
• Insurance:

• Health
• Life
• Dental
• Vision
• Accident
• Critical Illness
• Identity Theft
• Hospital Indemnity
• HSA
• FSA & Dependent Care FSA
• Company-paid Life and AD&D insurance
• Paid time off
  
  

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.