What are the responsibilities and job description for the Title Clerk position at Copart?
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The DMV Specialist will be responsible for the daily processing of vehicle titles. Through a thorough understanding of corresponding state and local title processing regulations and Copart policies, the DMV Specialist will answer questions; provide support and facilitate the Copart experience through offering solutions to meet customer's needs. In addition, the DMV Specialist will maintain file documentation, update customers on the file status, and maintain accurate records of vehicle titling within company guidelines. The DMV Specialist will be the face of the company through face to face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.
Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines. Process vehicle titles in accordance with state guidelines Provide excellent customer service to all internal and external customers. Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner. Communicate with customers via email or verbally to handle title issues daily. Build a relationship and develop a professional rapport with DMV and sellers. Maintain title bin filing as necessary.
Required Skills and Experience
- One-year vehicle title processing
- Computer proficiency (MS Office Word / Suite), Typing speed 45 WPM
- Title knowledge of local and surrounding states is preferred.
- Must be able to work overtime schedule as needed Notary license preferred.
- Bilingual a plus.
Benefits Summary:
- Medical/Dental/Vision
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program (no cost to you)
- Vacation & Sick pay
- Paid Company Holidays
- Life and AD&D Insurance
- Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
