What are the responsibilities and job description for the Operation Specialist- Mandarin Speaking position at COPE Services Inc.?
Overview:
As an Operations Specialist, you will play a critical role in ensuring the efficient and effective functioning of our operational processes. You will be responsible for overseeing various aspects of operations, including logistics, supply chain management, inventory control, and process optimization. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
1. Operation and supply Chain Oversight:Monitor the order fulfillment KPI cross the warehouses at USA and proactively coordinate with China team.
2. Process Optimization: Identify inefficiencies in operational processes and develop solutions to streamline workflows and improve productivity. Implement best practices and standard operating procedures to enhance operational efficiency.
3. Quality Assurance: Maintain high standards of quality control and ensure compliance with SOP requirements and company standards. Implement quality assurance processes to minimize errors and defects in warehouse operation.
4. Data Analysis: Analyze operational data and metrics to track performance, identify trends, and make data-driven decisions. Generate reports and provide insights to inform strategic decision-making.
5. Cross-Functional Collaboration: Collaborate with cross-functional teams, including warehouse inbound, outbound and CSR team. Support the local warehouse team and train the new employees.
6. Inventory Control: Implement inventory management strategies to optimize inventory levels, minimize stockouts, and reduce carrying costs. Conduct regular inventory audits and reconcile discrepancies as needed.
7. Other assignments from the manager.
Qualifications:
1. Bachelor's degree in business administration, logistics, supply chain management, or a related field.
2. Proven 1-3 years working experience in operations management, logistics, or supply chain management.
3. Strong analytical skills and attention to detail.
4. Excellent communication and interpersonal skills.
5. Proficiency in Microsoft Office suite and experience with ERP systems or WMS software.
6. Ability to multitask and prioritize tasks in a dynamic environment.
7. Strong problem-solving skills and a proactive approach to addressing challenges.
8. Knowledge of industry best practices and regulatory requirements related to operations management.
9. Willing to travel within USA.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $22 - $24
