What are the responsibilities and job description for the Service Advisor (Brockton) position at Copeland Auto Group?
Copeland Toyota is looking to hire automotive service advisors to join our team! We are looking for the best of the best. Join the professional men and women of Copeland Toyota and enjoy a career that is both exciting and rewarding.
THIS IS A STATE-OF-THE-ART FACILITY - Excellent opportunity.
Please check your email after applying.
BENEFITS:
$2,500 SIGN ON BONUS
- Paid Training and ASE Support
- Uniforms Provided
- Hourly Monthly Commissions
- Tufts Health (50% Company Paid) and Dental Insurance
- 401k Retirement Plan w/ Employer Match
- Group Life Insurance
- New Equipment and Immaculate Shop
RESPONSIBILITIES:
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers vehicle including their time management/efficiency, parts ordering, job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS:
- Automotive service advisor experience IS REQUIRED.
- Ability to read, write and speak English fluently.
- Ability to concentrate and accomplish tasks despite interruptions.
- Ability to perform a variety of tasks simultaneously.
- Proven record of achieving exceptional Customer Satisfaction with energetic attitude
*Copeland Toyota is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Employment is contingent upon successful completion of background investigation. All resumes are held in confidence. No recruiters or agencies. Must be eligible to work in this country.
