What are the responsibilities and job description for the Senior UX Design Lead position at Copilot CRM?
Company Overview :
Copilot CRM is the CRM for Home Service Entrepreneurs. Led by Mike Andes, a Home Service Entrepreneur himself, Copilot is dedicated to solving the unique challenges of the home services industry. As an early-stage, bootstrapped startup, we are on the cusp of achieving product-market fit and are looking for talented individuals to join our journey.
Position Overview : We are seeking a Senior UX Design Lead with over 8 years of experience in B2B SaaS, preferably with a background in ESPs (Email Service Providers) and CRMs. This remote position offers a significant opportunity for professional growth within our innovative and forward-thinking company. The ideal candidate will have a proven track record of leading UX design projects, a deep understanding of user-centered design principles, and a passion for creating exceptional user experiences.
Key Responsibilities :
- Leadership & Strategy : Lead and mentor a team of UX designers, providing guidance, inspiration, and feedback to ensure high-quality design outputs. Develop and implement UX strategies that align with our business goals and user needs.
- User Research & Analysis : Conduct and oversee user research activities, including user interviews, surveys, and usability testing. Analyze user feedback and data to identify pain points and opportunities for improvement.
- Design Excellence : Create and oversee the development of wireframes, prototypes, user flows, and high-fidelity designs that effectively communicate design concepts and user interactions.
- Collaboration : Work closely with product managers, developers, and other stakeholders to ensure that design solutions are feasible, scalable, and aligned with technical requirements.
- Continuous Improvement : Stay up-to-date with the latest industry trends, tools, and best practices in UX design. Advocate for and implement design improvements that enhance user satisfaction and engagement.
- Stakeholder Engagement : Present design concepts and findings to stakeholders at various levels of the organization, effectively communicating the value and rationale behind design decisions.
Qualifications :
Why Join Us? :
How to Apply : If you are a seasoned UX design professional with a passion for B2B SaaS and a track record of creating exceptional user experiences, we would love to hear from you. Please submit your resume, portfolio, and a cover letter outlining your relevant experience and why you are a great fit for this role.
Copilot CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
