What are the responsibilities and job description for the Tobacconist (Cigar retail associate) position at Copper Canyon Tobacconist?
Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our store, providing exceptional customer service and ensuring a positive shopping experience for all customers. You will assist in product selection, demonstrate merchandise, and contribute to achieving sales goals. If you have a passion for retail and enjoy working with people, we want to hear from you!
Responsibilities
- Greet customers warmly and ascertain their needs to provide personalized service.
- Assist customers with product selection, answering questions, and providing product demonstrations.
- Utilize upselling techniques to enhance customer purchases and drive sales.
- Maintain an organized and visually appealing sales floor by restocking merchandise and arranging displays.
- Handle transactions accurately using basic math skills for cash handling and register operation.
- Ensure a high level of customer satisfaction through excellent communication and phone etiquette.
- Supervise junior staff members as needed, providing guidance and support in daily operations.
- Participate in inventory management processes including stock counts and product replenishment.
Requirements
- Previous experience in retail or customer service is preferred but not required.
- Strong communication skills with the ability to engage effectively with customers.
- Basic math skills are essential for handling transactions and performing retail math calculations.
- Bilingual candidates are encouraged to apply as it enhances customer interaction.
- Ability to work flexible hours, including evenings and weekends as needed.
- A proactive attitude towards upselling products and achieving sales targets is highly valued.
- Experience in supervising or training staff is a plus but not mandatory.
Join us in creating an inviting shopping environment where customers feel valued and appreciated!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
Work Location: In person
Salary : $16 - $20