Registration Receptionist 9:30 am - 6:00 pm M-F

Copper Ridge Surgery Center is an award-winning, multi-specialty outpatient Ambulatory Surgery Center (ASC). We are the largest ASC in Michigan with 8 Operating rooms and 4 Endoscopy procedure rooms. We are seeking a new Registration Receptionist to join our Front Desk Team.

ESSENTIAL FUNCTIONS

• Obtains/verifies insurance information and demographics to pre-register patients into the patient information system.
• Greets patients and family members
• Verifies/obtains accurate, complete demographic and insurance information and consents on patient charts.
• Retrieves appropriate patient/guardian signatures on required forms.
• Reviews and analyzes legal documents, such as Advance Directives or Guardianship papers, for information that pertains to patient care.
• Creates accurate labels for charting and name band. Labels forms using established policy and procedure.
• Ensures patients and their family members’ information needs are met regarding their surgical procedure or other concerns.
• Calculating arrival times and relaying information so patients can arrive on time and prepared for their procedure.
• Runs reports and distributes them to the appropriate departments.
• Participates in chart preparation, ensuring accuracy and confidentiality are maintained.
• Accurately and efficiently distributes forms to appropriate areas at time of registration.
• Receives payments from patients and follows corresponding procedure for collection.
• Acts as a liaison between pre-op, recovery room, operating rooms and waiting room.
• Responsible for labeling and identification of Medical Record numbers of all patient medical records.
• Participates in the Surgery Center’s Quality Improvement Program activities including identification of opportunities for cost reductions and efficiencies.

SKILLS and REQUIREMENTS

• Excellent customer service skills
• Detail oriented, ability to multi-task, and has strong organizational skills
• Must be tactful, discreet, and capable of maintaining confidentiality at all times
• Ability to work independently and efficiently
• Effective verbal and communication skills
• Demonstrated decision making and organizational skills.
• Team oriented
• Demonstrated effective problem solving and organizational skills.
• Effective interpersonal skills including those required during stressful situations.
• Ability to operate computer, various software packages (preferably Microsoft Office), copy machine, fax machine, multiple line phone system and other machines as necessary.

EDUCATION & EXPERIENCE

• High School Diploma
• Working knowledge of medical terminology preferred.
• Experience in a medical office/healthcare setting preferred.
• 1 years of customer service

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Medical Specialty:

• Surgery

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Traverse City, MI 49684: Relocate before starting work (Required)

Work Location: In person

Salary : $17