What are the responsibilities and job description for the National Guard Education and Incentives Counseling Specialist position at Copper River Information Technology?
COHO Integrated Solutions is seeking an Education and Incentives Counseling Services Support Specialist to play a critical role in supporting the recruitment and retention of Soldiers by providing essential educational counseling and resources. The position focuses on guiding new and current Soldiers through their educational opportunities, ensuring they fully understand and utilize military education benefits. This role requires strong customer service, accurate record-keeping, and adherence to regulations, providing hands-on support to Soldiers as they navigate complex educational processes and opportunities.
Key Responsibilities:
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
Copper River's Culture
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.
Benefits
Disclaimer:
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Key Responsibilities:
- Counsel service members on eligibility and procedures for transferring G.I. Bill benefits to dependents, including required documentation and timelines.
- Assist service members in creating degree plans tailored to individual goals and eligibility.
- Verify eligibility for Federal education benefits under the Montgomery G.I. Bill and produce the Notice of Basic Eligibility (NOBE).
- Manage all G.I. Bill-related tasks using the Guard Incentive Management System (GIMS) to ensure accurate data entry and timely resolution of issues.
- Develop, coordinate, and deliver briefings on educational benefits at events such as in-processing and Yellow Ribbon sessions.
- Produce a weekly report detailing activities, including NOBEs, transcript evaluations, G.I. Bill updates, and briefings.
- Evaluate and enter education level data and category codes in the Integrated Personnel and Pay System – Army (IPPS-A).
- Maintain an inventory of educational resources, ensuring all test prep materials and brochures are updated regularly.
- Act as a liaison between the ARNG and educational institutions, providing guidance on scholarships and educational opportunities.
- Maintain accurate records of interactions and track relevant decisions.
- Verify the authenticity and accreditation status of educational institutions for service members and assist in acquiring Joint Service Transcripts (JST).
- Serve as the Test Control Officer and administer exams like the AFCT, ASVAB, and CLEP according to applicable standards.
- Order and distribute promotional materials for the ARNG Education Services Office.
- Monitor and update educational materials to reflect current policies.
- Ensure compliance with federal regulations concerning G.I. Bill, TA, and related benefits by conducting quarterly audits and addressing non-compliance.
- Coordinate with the Department of Veterans Affairs (DVA) to ensure service members receive their educational benefits promptly and accurately.
- Conduct outreach activities to promote ARNG educational opportunities at high schools and universities, documenting events and following up.
- Proven experience in educational counseling or a related field.
- Strong attention to detail with a high level of accuracy in data entry and document management.
- Knowledge of military education benefits, including G.I. Bill, Tuition Assistance (TA), and other related programs.
- Ability to communicate effectively with service members, educational institutions, and leadership.
- Ability to maintain compliance with federal regulations and policies.
- Experience in using management systems, such as Guard Incentive Management System (GIMS) or similar tools.
- Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
- Excellent interpersonal skills and a commitment to providing exceptional customer service.
- Ability to handle sensitive information with confidentiality.
- Capability to conduct briefings and presentations to diverse audiences.
- Strong problem-solving skills and the ability to address issues promptly and efficiently.
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
Copper River's Culture
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Open leave policy and paid holidays
- Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!
Disclaimer:
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
