What are the responsibilities and job description for the Human Resource Coordinator / Business Office Manager position at Copperas Hollow Nursing and Rehabilitation?

Join Our Team as a Human Resource Coordinator / Business Office Manager

Support Employee Success and Drive Operational Excellence

Creative Solutions in Healthcare is seeking a Human Resource Coordinator / Business Office Manager to join our growing team! This role is essential in overseeing both HR functions and business office operations to ensure efficiency, compliance, and exceptional support for employees and residents.

Success in this position requires reliability, strong organizational skills, and the ability to multitask in a fast-paced environment.

Your Impact as a Human Resource Coordinator / Business Office Manager

In this role, you will :

Human Resource Coordination

Manage Employee Data : Enter new hires, pay rate changes, and termination information into the HR system.
Support Recruitment : Review applications, evaluate applicant skills, and assist in the hiring process.
Advise on HR Policies : Provide guidance to managers, supervisors, and employees regarding company policies and procedures.
Handle Payroll & Records Management : Assist with payroll-related inquiries, maintain employee records, and ensure HR compliance.
Coordinate Employment Actions : Assist with transfers, promotions / demotions, reductions-in-force, and independent contractor status.
Facilitate Employee Recognition : Oversee employee events to ensure compliance with Employee Recognition Guidelines.
Maintain Compliance & Documentation : Prepare and monitor personnel and risk management programs and ensure adherence to state and federal laws.

Business Office Management

Manage Accounts Receivable : Maintain accurate documentation, send collection letters, and follow up on past-due receivables.

Oversee Billing Operations : Compile and process monthly private billing, post / enter daily cash deposits, and complete financial verification for new admissions.

Process Claims Efficiently : Handle Medicare, MSP, Managed Care, and Primary Insurance claims , ensuring timely processing and follow-ups.

Maintain Resident Trust Funds : Track and manage resident trust fund accounts in compliance with regulations.

Ensure Accurate Documentation : Complete Medicare / HMO claims by the 5th of each month , bill hospice companies promptly, and manage daily deposits.

Communicate Professionally : Work closely with residents, families, staff, and external stakeholders to ensure smooth business office operations.

Provide Training & Backup Support : Train team members to meet the “3 Deep” backup requirement for office functions.

Attend Interdisciplinary Meetings : Review admissions, discharges, coinsurance changes, and payer updates to maintain an accurate census.

Oversee Daily Business Office Tasks : Handle mail distribution, financial verification, and compliance with billing processes .

What Makes You a Great Fit

We’re seeking someone who :

Has a minimum of 2 years of Human Resources and / or Payroll experience .

Demonstrates strong organizational and multitasking skills .

Is proficient in computer usage , including data entry, 10-key operations, and HR / payroll systems.

Possesses excellent communication skills and the ability to work effectively with employees at all levels.

Has a working knowledge of accounts receivable, HR policies, and payroll functions .

Can handle confidential information with professionalism and discretion .

Understands state and federal labor laws and business office regulations .

Works well in a fast-paced environment with the ability to prioritize and meet deadlines .

Why Choose Creative Solutions in Healthcare?

As one of Texas’s largest and most trusted providers of long-term care, we are committed to fostering a supportive workplace for our employees.

We offer (for full-time employees) :

Comprehensive Benefits : Health, Dental, and Vision Insurance

Extra Protection : AD&D, Short-Term Disability, Cancer, Critical Illness, and more

Life Insurance : Whole and Term Policies

Professional Growth : Tuition Reimbursement for continued education

Time to Recharge : Paid Time Off

Retirement Planning : Immediate 401(k) eligibility

Unwavering Support : Exceptional corporate resources and leadership

Equal Opportunity Employer

We are committed to fostering an inclusive workplace.

Discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.

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Human Resource Coordinator / Business Office Manager

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