Administrative Import Coordinator

Coppersmith is a full service Customs Broker, International Freight Forwarder and Logistics Specialist for all phases of international transportation who has handled importing and exporting shipments since 1948. The Administrative / Import Coordinator is responsible for administrative initiatives of daily operational activities as well as assisting the Import department with the documentation and clearance of import shipments in compliance with U.S. CBP regulations. This is an ideal opportunity for someone with exceptional multitasking skills looking to heighten their career within the customs and freight forwarding industry.

RESPONSIBILITIES

The essential functions of the job description listed below are intended to describe the general nature of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Additional duties may also be assigned.

• Responds to routine inquiries and other customer service related duties.
• Process vendor payments, check processing, ACH payments, and bond renewals.
• Assists import team with account set up for Hunting Trophy clearances and Commercial imports.
• Maintains customer profiles on shared drive.
• Coordinate freight forwarding shipments and deliveries.
• Produce rate quotes and monthly rates for high volume accounts.
• Prepares and distributes invoicing for import and delivery shipments.
• Assist in coordinating the release of goods with carriers, CBP and other governmental agencies.
• Assist in tracking and tracing of incoming shipments and ETA's regarding import cargo movement; arrange cargo pick-up and transfer.
• Communicate updates to shipment status, issues arrival notices, and obtains documents for customs entries.
• Assist in the preparation of documentation and submission to U.S. Customs and Border Protection and other participating agencies.
• Assist with customs entries and check customs release details to ensure any discrepancies are handled promptly and accurately.
• Dispatch shipments to trucker per customer needs.
• Bill/Invoice file to respective customer; resolve and reconcile payables and vendor accounting issues.
• Assist import department and colleagues in compiling quotes; communicates quotes and rates to clients.
• Respond promptly and professionally to customer's requests and inquiries via phone and email.
• Cover shared accounts and other team accounts when necessary; participate in ongoing cross training.
• Attend training sessions to increase knowledge, experience and maintain current knowledge of international customs clearance, importing, and freight forwarding.
• Processes ISF filings and communicates with customs to confirm release status of commodities.
• Serves as a liaison to the customer regarding all shipment details; proactively engages customer through regular contact via phone, e-mail, fax, or in-person visit.

QUALIFICATIONS/SKILLS

• 7 years' experience within an administrative / clerical position.
• 2 years’ experience working within a Customs Brokerage environment or freight forwarding industry preferred.
• Knowledge of import regulatory documentation requirements is a plus.
• Proficient in Microsoft Office applications; specifically excel, outlook, office, TEAMS, SharePoint, OneNote.
• Demonstrates appropriate judgement and ability to make decisions.
• Highly developed organizational, documentation and client interaction skills.
• Team Player and ability to be an effective team member.
• Ability to analyze and prioritize tasks and projects; Exceptional ability to multi-task.
• Ability to solve practical problems and carry out responsibilities under general supervision.
• Ability to organize workload for effective implementation.
• Ability to write simple correspondence and present information in one-on-one and small group situations.
• Strong customer service, quality, and results orientation.
• Ability to interact effectively at all levels and adapt to organizational and external environment.

Additional:

• Fluent in English.
• The ability to sit or stand for long periods, and use a computer, including mouse, keyboard and monitor.
• Minor lifting may be required (under 20lbs) as well as filing, the use of a telephone, copy machine/printer, and other office tools on a regular basis.

Standard business operating hours: Mon- Fri. 08:00 - 17:00 (OT hours on as needed basis)

Competitive Salary & Benefits: Health, Dental, Vision, (FSA) Flex Spending Account, Life Insurance paid for by the company, 401(k) 3% Safe Harbor Employer contributions, Profit Sharing, Supplemental Disability, Accident and Life Insurance, EAP, PTO, and more.

_Coppersmith is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to allow performance of essential job functions and/or application process. For inquiries, please contact HR through this job ad._

Job Type: Full-time

Pay: $4,093.38 - $4,583.33 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Administrative: 5 years (Required)
• international logistics and freight forwarding: 2 years (Preferred)
• Microsoft Office: 7 years (Required)
• Import Customs Brokerage: 2 years (Preferred)
• ocean and air import shipment clearance: 2 years (Preferred)
• knowledge with PGA requirements and: 1 year (Preferred)

Work Location: In person

Salary : $4,093 - $4,583