What are the responsibilities and job description for the Front Desk Associate position at Copperwood Communities?
Job Description – Front Desk Associate
Copperwood Communities, headquartered in Gilbert, AZ, is a successful family-owned investor and operator of affordable housing and resort properties in Arizona and Nevada. The company is growing and we are building a professional team where you can continue to learn and develop your skills. We are a close-knit team and your work will be essential to our continued success.
We are recruiting two qualified part-time front desk associate to join the team and work at our property Casa Grande RV Resort located at 195 W Rodeo Rd, Casa Grande, AZ 85122.
This is a career opportunity for the right candidate.
Qualifications:
- This is a customer facing role – must be able to handle the guest experience from booking to checkout, fostering positive guest feedback.
- Must have a experience – online, phone, email, and in person. Excellent customer service skills and phone etiquette.
- Customer service software applications experience preferred (Firefly, Rent Manager, or similar reservation software a plus).
- Ability to enter data accurately and check your work, required.
- Microsoft Productivity Software experience – Word, Excel, Outlook.
- Experience in maintaining customer records and confidentiality.
- Some bookkeeping experience preferred.
- Opportunity to grow and take on additional responsibilities.
- Some college coursework preferred and desire to continue learning.
- Attributes - Reliable, honest, hard-working, basic math skills, good writing skills, attention to detail, ability to focus on work, proactive problem solver. Positive attitude, strong work ethic.
- Experience in fast paced setting is preferred.
- Experience in handling guest bookings and administering park rules and regulations.
- Team oriented and committed to continued success of the company.
- Valid Driver License and reliable transportation.
- Non-smoking environment.
- Ability to lift boxes and equipment up to 35 lbs.
- Proficiency in written and spoken English required.
Part-time: 20-30 hours per week
Schedule: Friday – Monday, available to work weekends
Compensation: $17/hr. depending on experience.
We offer competitive compensation and a bright career path. Copperwood Communities is an equal opportunity employer that confirms employment eligibility through E-Verify and conducts a pre-employment background check.
Thank you for your interest in working at Copperwood Communities.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Weekends only
Experience:
- Customer service: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Casa Grande, AZ 85122 (Required)
Ability to Relocate:
- Casa Grande, AZ 85122: Relocate before starting work (Required)
Work Location: In person
Salary : $17
