What are the responsibilities and job description for the Front Desk Associate position at Copperwood Communities?
Job Description – Front Desk Associate– Deer Valley
Copperwood Communities, headquartered in Gilbert, AZ, is a successful family-owned investor and operator of affordable housing and resort properties in Arizona and Nevada. The company is growing, and we are building a professional team where you can continue to learn and develop your skills. We are a close-knit team, and your work will be essential to our continued success.
We are recruiting a qualified full-time front desk associate to join the team and work at our property Deer Valley RV Park located at 2550 W Louise Drive, Phoenix, AZ 85027.
This is a career opportunity for the right candidate.
Qualifications:
- This is a customer facing role – must be able to handle the guest experience from booking to checkout, fostering positive guest feedback.
- Must have a minimum of 2 years’ customer service experience – online, phone, email, and in person. Excellent customer service skills and phone etiquette.
- Customer service software applications experience, preferred (Firefly, Rent Manager, or similar reservation software a plus).
- Ability to enter data accurately and check your work, required.
- Microsoft Productivity Software experience – Word, Excel, Outlook.
- Experience in maintaining customer records and confidentiality.
- Some bookkeeping experience preferred.
- Opportunity to grow and take on additional responsibilities.
- Some college coursework preferred and desire to continue learning.
- Attributes - Reliable, honest, hard-working, basic math skills, good writing skills, attention to detail, ability to focus on work, proactive problem solver. Positive attitude, strong work ethic.
- Experience in a small office setting is preferred.
- Experience in handling guest bookings and administering park rules and regulations.
- Team oriented and committed to continued success of the company.
- Valid Driver License and reliable transportation.
- Non-smoking environment.
- Ability to lift boxes and equipment up to 35 lbs.
- Proficiency in written and spoken English required.
Full-time: 40 hours per week
Compensation: $17/hr. depending on experience.
Schedule: 9 a.m. – 5 p.m., available to work weekends.
We offer competitive compensation and a bright career path. Copperwood Communities is an equal opportunity employer that confirms employment eligibility through E-Verify and conducts a pre-employment background check.
Thank you for your interest in working at Copperwood Communities.
Job Type: Part-time
Pay: From $17.00 per hour
Schedule:
- 8 hour shift
- Weekends as needed
Ability to Commute:
- Phoenix, AZ 85027 (Required)
Ability to Relocate:
- Phoenix, AZ 85027: Relocate before starting work (Required)
Work Location: In person
Salary : $17
