What are the responsibilities and job description for the CSR - Customer Service Representative-Full Time! position at COPS Monitoring?
Job description
Are you ready to make a difference?
Are you looking for a rewarding career opportunity? We might have the perfect position for you! For nearly 50 years, our company has provided alarm monitoring services to homes and businesses nationwide. Our employees make a difference daily by providing millions of subscribers with a lifeline during some of life’s most challenging situations.
Hours:
Midnights-11p-7a
Days-6a-2p or 7a-3p
Evenings-3p-11p
Compensation Details:
– Starting pay is $15.00 /hr
– Pay increase to $15.50 after reaching level 5 dispatcher
– Pay increase to $16.25 after reaching level 6 dispatcher
– Weekly pay, consistent cash flow, first paycheck is not held
Qualifications:
– No experience necessary
– High School Diploma or GED
– Good telephone voice and etiquette
– Ability to clear a background check and drug screening
– Desire to help others– Can remain calm during adverse situations– Want to be a part of a community of caring professionals
Your Job Duties:
– Notify customers and authorities about alarm activations
– Answer inbound phone calls related to alarm activations
What we have to offer:
– Flexible Schedules
– Weekly Pay
– Paid Training at full wage
– Pay Raises
– Paid Sick Time
– Paid Vacation
– Opportunity for advancement (96% of our management are former dispatchers)
– Tuition Reimbursement, offered annually for F/T and P/T employees
– Health, Dental, & Vision insurance after 90 days
– 401(k) w/ up to 8% Company Match
Benefits:
– 401(k) with generous company match
– Dental insurance
– Flexible schedule
– Health insurance
– On-the-job training
– Paid time off
– Referral bonus program–
Vision insurance
Weekly day range:
– Rotating weekends
Work setting:
– Office
– In Person
– Call center
We look forward to speaking with you!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Overnight shift
Work Location: In person
Salary : $15 - $16