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Crisis Prevention and Intervention Specialist

COR Staffing, LLC
Portland, OR Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 4/30/2025

ABOUT COR

Founded in 1996, COR is Portland's largest and most innovative waste and recycling company, recognized for its sustainability efforts and commitment to the local community. Our impact continues to grow as we serve more clients, engage with neighbors, and expand our diverse workforce. Recently, we've been in the spotlight for securing new funding, adopting cutting-edge technology, and forming exciting partnerships to divert more waste from landfills and help local businesses and governments reduce their carbon footprints. In 2023, we led the way by transitioning our fleet to R99 renewable diesel—the cleanest option available—and proudly introduced Oregon's first fully electric garbage truck.

Our growing list of customers include : The Moda Center, Providence Park, Lewis & Clark College, Oregon Zoo, Oregon Convention Center, Tri-Met, and many well-known brands in this area. COR also has a long history of working with the region's top 25 largest construction companies in the Portland Metro region.

OUR VISION

While we've seen incredible growth, we always prioritize people and planet over profits. COR is committed to making our world and our community a better place for all people, and for future generations. We invest in diversity, workforce development, and forward-thinking concepts like the COR Campus innovation hub that's creating the future of ClimateTech and Oregon's circular economy.

Key Principles that Guide COR Employees :

1. Sustainability Focused : We help local orgs increase their sustainability and always prioritize reducing, reusing, recycling, and remanufacturing of all waste streams

2. Lead From the Front : We're constantly evolving and pushing ourselves, our local governments, and our competitors to boost waste diversion and reduce our footprint

3. We're Easy to Work With : We keep customers and partners happy by being responsive, transparent, always delivering with quality, and being different than our competition

4. Social Responsibility : We believe it's our duty keep inclusivity & diversity at our core, and we invest in our local community, the next generation, and the underserved, marginalized communities who have historically been left behind

POSITION OVERVIEW

The Crisis Prevention and Intervention Specialist provides support during the cleanup of homeless encampments by assisting individuals experiencing homelessness, ensuring safety, and maintaining respectful interactions. This role also includes administrative responsibilities such as billing, timekeeping, and reporting. The ideal candidate will have experience in crisis intervention, excellent organizational skills, and the ability to collaborate with diverse teams.

KEY RESPONSIBILITIES

Crisis Prevention and Intervention :

  • Engage compassionately with individuals experiencing homelessness to de-escalate conflicts and maintain a safe environment during encampment cleanups.
  • Provide information about local resources, including housing, social services, and healthcare options.
  • Act as a mediator between cleanup teams, city representatives, law enforcement, and encampment residents to ensure smooth operations.
  • Observe and report safety concerns, behavioral risks, or potential conflicts to management or law enforcement when necessary.
  • Assess the houseless and staff to determine their needs.

Administrative Duties :

  • Process and maintain accurate records for employee timekeeping, ensuring compliance with payroll policies.
  • Assist in preparing and submitting billing documentation for city contracts, adhering to established timelines and accuracy standards.
  • Create and maintain detailed reports documenting cleanup activities, interactions, and service delivery outcomes.
  • Monitor budgets related to encampment cleanup operations and report discrepancies to management.
  • Performs other related duties as assigned.

    • Compliance and Documentation :

  • Ensure all cleanup activities comply with city contracts, local regulations, and company policies.
  • Maintain confidentiality of sensitive data related to individuals served and operational details.
  • Document incidents and interventions clearly and concisely using the company form for record-keeping and reporting purposes.

    • Collaboration and Communication :

  • Work closely with cleanup crew members, city officials, law enforcement, and social service agencies.
  • Participate in regular team meetings to discuss challenges, share insights, and recommend process improvements.
  • Provide feedback on operations and recommend changes to enhance efficiency and effectiveness.

    • KEY COMPETENCIES

  • Proficiency in de-escalation and conflict resolution techniques.
  • Strong organizational skills and attention to detail for managing administrative tasks.
  • Ability to handle sensitive situations with professionalism and empathy.
  • Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with billing or timekeeping software.
  • Excellent verbal and written communication skills.

    • REQUIRED & DESIRED EXPERIENCE

  • High school diploma or GED required, associate or bachelor's degree in social work, psychology, or a related field preferred.
  • Minimum of 2 years of experience in crisis intervention, social services, or related work.
  • Previous administrative experience, including billing, timekeeping, or reporting, is highly desirable
  • Certification in crisis intervention or de-escalation techniques (e.g., CPI, Mental Health First Aid) is a plus.
  • Valid driver's license required.

    • PHYSICAL, DRIVING, TRAVEL REQUIREMENTS

    Physical Requirements

  • Ability to work in outdoor environments, including encampment sites, with exposure to various weather conditions.
  • Capable of standing, walking, bending, and lifting materials or equipment up to 25 pounds.

    • Work Environment

  • Combination of fieldwork at homeless encampment sites and office-based administrative duties.
  • May require occasional flexibility in working hours, including early mornings or weekends, based on operational needs.

    • PI260889587

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