Front Desk/Attendance (Eastgate)

JOB RESPONSIBILITIES

Receptionist:

• Maintains and respects the confidentiality of students and school personnel information
• Understands, accepts, and abides by the school’s philosophy and mission statement
• Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the school
• Greets all incoming students, families, and guests respectfully and professionally
• Assists in all aspects of maintaining a professional front office, including but not limited to, fielding and directing incoming phone calls to the appropriate staff member in a timely, professional manner, filing, copying, and faxing of sensitive information.
• Develops a positive, welcoming, and caring climate in the Front Office
• Consistently exhibits high standards of professional conduct
• Arrives punctually, be prepared for each school day, and maintains regular attendance
• Assists students and others with routine problems and will refer non-routine items to the School Administration
• Works with courtesy, tact, and diplomacy in dealing with others, and the ability to work cooperatively as part of a team
• Coordinates pickup, delivery, and distribution of mail and packages
• Receives, counts, opens, unpacks, dates, stamps, records, sorts, and distributes incoming mail, documents, books, materials, and supplies following established procedures
• Sorts and stamps out-going correspondence, addresses envelopes and packages, and prepares printed matter and other material for mailing
• Distributes any student/staff items left at the front desk
• Receives and refers visitors, takes telephone calls and messages, and provides routine information upon request (per state law- we are not allowed to take messages for teachers or students. The parent must email the teacher)
• Receive, maintain, and sort all incoming paperwork (intent to return forms, uniform forms, etc.)
• Assist in planning/scheduling/ preparing for special visitors to the campus
• Attend all meetings, professional development days, trainings, and/or special events as assigned

• Back up for the health assistant

• Other duties as assigned/asked by administration

Attendance Clerk:

• Maintains regular attendance of students; ensure teachers are taking attendance two times per day; make any attendance adjustments (for example excused absences/tardiness, etc)
• Contact parents/guardians of any students that are absent without a note/email
• Inform Administration of students if there are any irregularities in students attendance
• Inform Administration when a student has excessive absences
• Provide weekly attendance reports to teachers; monitor that reports are signed and returned to you at the end of the year
• Maintain positive rapport and demeanor with all staff, students and families
• Assists the registrar with enrollment and withdrawal of students

Required Knowledge/Skills:

• Knowledge of office practices and procedures that involve the operation of standard office equipment such as a personal computer, copier, fax, and associated equipment that can be learned on the job within several months
• Exceptional customer service at all times with all stakeholders (parents, students, staff, etc)